Anthony Peace
Baltimore,MD
Summary
Dynamic Delivery Manager with extensive experience at Chesapeake Beverage, adept at route planning and team supervision. Successfully coordinated a 40-driver team, achieving over 3,000 weekly deliveries while enhancing customer satisfaction through effective complaint resolution. Proven ability to optimize operations and manage resources efficiently, fostering strong labor relations.
Overview
36
36
years of professional experience
Work History
Delivery Manager
Chesapeake Beverage
Nottingham, MD
06.2021 - Current
- Managed relationships with Sales Team and Retailers to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays and overtime.
- Championed a customer-centric approach, consistently seeking feedback from Drivers to make improvements and enhance the overall delivery experience.
- Labor Relations with Teamsters Local 570
Delivery Manager
Sothern Glazer Wine & Spirits
Baltimore, MD
03.2016 - 06.2021
- Coordinated efficient routes and schedules for 40-driver team.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Developed strategic growth plans to increase sales and deliveries , 3000(+) WEEKLY across MD & Washington DC.
- Fielded customer questions and complaints and rectified issues.
- Labor relations with Teamsters Local 570
Delivery Manager
Chesapeake Beverage/Winner Distributing
Baltimore, MD
02.1990 - 03.2016
- Supervised delivery staff and general productivity.
- Coordinated efficient routes and schedules for 35-driver team
- Oversaw delivery portfolio encompassing Baltimore County/City with 1200+ deliveries per week.
- Planned delivery routes according to traffic, weather and types of delivery.
- Coordinated efforts across multiple teams during peak periods or special events to optimize staffing levels while meeting customer demand.
Education
Sparrows Point
Baltimore, MDAssociate of Arts - Business Administration And Management
CCB - DUNDALK
Baltimore, MDSkills
- CDL Class B
- Reporting
- Route planning
- Schedule coordination
- Incident management
- Driver monitoring
- Customer complaint handling
- Truck dispatching
- Expense tracking
- Preventive Maintenance
- Team supervision
Timeline
Delivery Manager
Chesapeake Beverage
06.2021 - Current
Delivery Manager
Sothern Glazer Wine & Spirits
03.2016 - 06.2021
Delivery Manager
Chesapeake Beverage/Winner Distributing
02.1990 - 03.2016
Sparrows Point
Associate of Arts - Business Administration And Management
CCB - DUNDALK