Anthony Pellegrino
Homewood,IL
Summary
Organized and reliable professional adept at managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to assume additional responsibilities to achieve team objectives. Eager to contribute to a full-time position and gain valuable experience.
Overview
12
12
years of professional experience
Work History
Merchandise Associate
Kohls
Homewood, IL
09.2024 - Current
- Managed Amazon return processing at Kohl's, ensuring accurate sorting of packages.
- Constructed pallets for efficient loading onto trucks, ensuring optimal space utilization.
- Executed transportation of merchandise to sales floor and efficiently restocked shelves, racks, and bins.
- Executed online order picking, packing, and shipping processes for BOPUS/BOSS operations.
- Enhanced customer satisfaction through delivery of exceptional service and upkeep of a clean, organized sales floor.
- Executed removal of damaged, out-of-code, not-in-set, and discontinued items from displays to enhance product presentation.
- Resolved customer inquiries related to store merchandise and pricing information.
- Welcomed, assisted, and expressed gratitude to all customers.
- Revamped signage and price tags to accurately represent current sales promotions.
- Optimized store merchandise organization and display arrangements to enhance visual appeal.
Scanning Coordinator
Walts Food Centers
Homewood, IL
10.2021 - 05.2025
- Oversaw signage placement across aisles and departments to ensure compliance with store standards.
- Executed daily data entry tasks consistently throughout entire shift.
- Validated and implemented accurate price changes to ensure data integrity.
- Acquired and sustained in-depth knowledge of store products to enhance customer service.
- Ensured accuracy in customer pricing and verified correct attribute information attachment.
- Analyzed scan error sheets and not-on-file sheets to identify and rectify discrepancies.
- Monitored sales events to verify accuracy of scanning and signage. Assisted in maintaining knowledge of weekly ad items and confirmed pricing integrity.
- Organized, logged, and distributed price change paperwork, labels, and tags while guiding team members in ordering and receiving tags.
- Maintained accurate production records. Assisted in tracking returned goods. Updated and replaced shelf tags as needed.
Customer Service Representative
Walts Food Centers
Beecher, IL
04.2014 - 10.2021
- Welcomed customers upon store entry and addressed inquiries with urgency.
- Cultivated strong customer relationships to drive repeat business.
- Managed cash register operations, ensuring accurate processing of cash, check, and credit card transactions.
- Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
- Executed safe handling protocols to ensure compliance with health and safety regulations.
- Organized and stored stock efficiently on shelves.
- Executed cash drawer audits at shift start and end to ensure financial accuracy.
- Facilitated customer returns, refunds, and resolution of transaction issues.
- Resolved inquiries regarding store policies and effectively addressed customer concerns.
- Addressed customer inquiries and suggestions with professionalism and courtesy.
Education
Associate of Applied Science - Medical Assisting
Robert Morris University - Illinois
Chicago, IL12.2012
High School Diploma -
Bloom Trail High School
Chicago Heights06.2011
Skills
- Office administration
- Staff management
- Management administration
- Returns management
- Collaborative skills
- Detail orientation
- Data entry skills
- Effective time organization
- Retail operations
- Inventory management
- Cash flow management
- Planogram implementation
- Visual merchandising
- Inventory rotation
- Price adjustment
- Display configuration
- End cap design
- Markdowns and promotions Content creation and editing Digital marketing strategies SEO optimization
- Point of Sale (POS) system
- Loyalty program marketing
Timeline
Merchandise Associate
Kohls
09.2024 - Current
Scanning Coordinator
Walts Food Centers
10.2021 - 05.2025
Customer Service Representative
Walts Food Centers
04.2014 - 10.2021
Associate of Applied Science - Medical Assisting
Robert Morris University - Illinois
High School Diploma -
Bloom Trail High School