Anthony Penn
West Palm Beach,FL
Summary
Competent BHT knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
5
5
years of professional experience
Work History
Cashier, Stocker
Walmart
09.2018 - 12.2019
- Loading and unloading merchandise off truck
- Using scan gun to keep track of inventory and pricing
- Backroom / Stocking activities such as loading each pallet
- Applying discounts, processing payments, and ringing up sales on computerized registers
- Also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions
- Re-stocking shelves.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Champs
02.2020 - 11.2020
- Improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers merchandise within the store.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Behavioral Health Technician, Intake Incoordinater
Behavioral Health Of The Palm Beaches
03.2021 - 11.2022
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
Behavioral Health Technician
Palm Beach Institute
11.2022 - 03.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Roof Installer
ICrete
03.2023 - 10.2023
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
Behavioral Health Technician
Recovery Village
11.2023 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
Education
HS Diploma -
John I Leonard High School
Associate of Science - Computer Programming
Palm Beach State College
Palm Beach Gardens, FL05.2026
Skills
- Conflict Resolution
- Crisis Handling
- Client Transportation
- Complaint Resolution
- Product Knowledge
- Corporate Policies
- Troubleshooting
Timeline
Behavioral Health Technician
Recovery Village
11.2023 - Current
Roof Installer
ICrete
03.2023 - 10.2023
Behavioral Health Technician
Palm Beach Institute
11.2022 - 03.2023
Behavioral Health Technician, Intake Incoordinater
Behavioral Health Of The Palm Beaches
03.2021 - 11.2022
Retail Sales Associate
Champs
02.2020 - 11.2020
Cashier, Stocker
Walmart
09.2018 - 12.2019
HS Diploma -
John I Leonard High School
Associate of Science - Computer Programming
Palm Beach State College