Anthony Piccione
Implementation Specialist
Folsom,LA
Summary
During the course of my career I have specialized in Security, . Cyber Security, Information Technology, Operation's Management, and most recently Payroll and Software Implementation. A high priority of mine is to remain versatile and adaptable to the needs of my job or function within an organization. Thank you for your time and consideration of my application.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Implementation Support Specialist
Netchex
04.2023 - Current
- Manage case work through Salesforce Workflow as part of the Balance Entry Team focused on Prior Pay History in Payroll as part of their Implementation process.
- Format, or Re-Format, Excel Spreadsheets given from other Payroll Providers into Netchex's Import Template.
- Train Newly Hired or Existing Netchex personnel in Balance Entry if moved to our team within 60 days.
- Keep up to date and accurate Calendars through Microsoft Outlook and Calendly for meetings with other staff or clients.
- Operate Partner relations to maintain business healthy relationship on Additional Business Modules in addition to payroll that Client's Purchase, focusing on primarily on their NetEngage Module.
General Manager
E-Smoke Vapors
06.2021 - 10.2022
- Oversee general Day-to-Day operations on store front levels ensuring that: Company quality standards are met, Manage operational costs, Implement growth strategies, and Maintain customer satisfaction.
- Complete and coordinate ordering processes for existing and potential new products from multiple vendors in wholesale bulk quantities.
- Operate back-end software (Shopify) both in store and remote to manage inventory, sales metrics and analytical data relating to store performance.
- Created and oversaw three (3) store schedules in different locations monthly.
- Communicating with multiple vendors to maintain product availability and stabilize sell-through rate of products.
- Conduct interviews of potential candidates for job openings, train newly hired or transferred staff, and maintain accurate personnel files.
Office Services Clerk
Maryland State Police/ Apollo Professional Service
08.2018 - 10.2020
- Ensure all prerequisites are provided with applications and sort them to their respective divisions.
- Utilize LOTUS Notes (IBM Software) to enter applications, validate agencies and agency representatives, and keep all applicant information up to date.
- Utilize Maryland Automated Firearms Service Systems (MAFSS) and METERS to Final Date Firearms Registration Applications. I am also CN2 Trained for METERS/MAFSS.
- Complete financial accountability ledgers, 208 forms, for Checks and/or Money Orders and complete 207-e forms in addition to 208 forms.
- Due to the COVID-19 Epidemic, I worked closely with their Duty Office Unit to conduct contact-less Temperature Checks, screen all personnel entering and leaving the property and provide PPE when needed.
Education
High School Diploma -
Susquehanna Homeschool Association
York, PA 08.2010 - 05.2014
Skills
Software Implementation
Data Migration
Incident Management
Software configuration
Customer Support
User Training
Resource Planning
Project Documentation
Timeline
Implementation Support Specialist
Netchex
04.2023 - Current
General Manager
E-Smoke Vapors
06.2021 - 10.2022
Office Services Clerk
Maryland State Police/ Apollo Professional Service
08.2018 - 10.2020
High School Diploma -
Susquehanna Homeschool Association
08.2010 - 05.2014