Anthony Polk

Provide exceptional patient care and customer-focused service.

Perform venipuncture on patients of all ages.

Collect/prepare non-blood specimens.

Ensure proper specimen processing, labeling, and test ordering.

Performed tasks as member of line staff to reduce wait time.

Maintained up-to-date knowledge of industry trends and advancements in phlebotomy techniques, sharing insights with the team to enhance overall service delivery.

Improved patient satisfaction by consistently providing efficient and accurate blood draws.

Enhanced team morale with effective communication and proactive problem-solving strategies.

Increased patient confidence by maintaining thorough knowledge of the latest industry standards in phlebotomy techniques.

Assist in smooth and efficient donor flow, to determine donor acceptability.

Perform sterile venipuncture, collection of blood products, provide excellent customer service.

Ensure compliance with regulations and standard operating procedures throughout the entire donation process.