Anthony Pollutro
Fairmont
Summary
Dynamic leader with a proven track record at Outback Steakhouse, adept at boosting sales and customer satisfaction through expert team management and problem-solving skills. Specializes in staff training, health and safety compliance, and fostering a positive service atmosphere. Skilled in electronics, demonstrating a passion for customer service and a stable work history. CPR certified.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Outback Steakhouse
01.2020 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Motivated staff to perform at peak efficiency and quality.
Electronics Team Member
Target
11.2018 - 02.2021
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Applied knowledge of electronics products to educate prospects and customers.
- Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
High School Diploma -
Homeschooled
Clarksburg, WV05-2017
Skills
- Customer-oriented
- Passion for customer satisfaction
- Stable work history
- Supervisory skills
- Effective problem-solver
- Team building
- Problem solving
- Level headed
- CPR certified
Eagle Scout
I learned multiple real world skills focused on Problem solving, Situational awareness, Self improvement, and Leadership abilities.
During my time with the Scouts I was also a part of the development and safety of newer Scouts in our troop.
Timeline
Restaurant Manager
Outback Steakhouse
01.2020 - Current
Electronics Team Member
Target
11.2018 - 02.2021
High School Diploma -
Homeschooled