Anthony Portales
Torrington,WY
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Wyoming Medium Correctional Institution
Torrington, WY
03.2020 - Current
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Shift Leader
Taco Johns
Torrington, WY
01.2019 - 03.2020
- Resolved customer complaints promptly and professionally.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Assisted in training new employees on shift operations.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Education
High School Diploma -
Wheatland High School
Wheatland, WY05-2015
Skills
- Customer Service Management
- Client Support
- Positive Attitude
- Flexible Schedule
- Complaint resolution
- Conflict Resolution
- Issue Resolution
- Quick Learner
- Motivated Team Player
Languages
Spanish
Full Professional
Timeline
Correctional Officer
Wyoming Medium Correctional Institution
03.2020 - Current
Shift Leader
Taco Johns
01.2019 - 03.2020
High School Diploma -
Wheatland High School
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