Summary
Overview
Work History
Education
Skills
Personal
Timeline
Generic

Anthony Portokalis

Orland Park,IL

Summary

Hardworking Restaurant Manager with near 5 years of overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

Xando Cafe
Hickory Hills, IL
05.2020 - Current
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained new employees to perform duties.

Education

Bachelor of Arts - English

Loyola University of Chicago
Chicago, IL
05-2025

Skills

  • Supervisory skills
  • Conflict resolution techniques
  • Complaint resolution
  • Adaptable

Personal

Between balancing my work life and my college education, I have learned how to properly manage and organize a schedule that allows me to focus on both without any overlap between the two. I have learned to handle stressful situations and problem solving solutions that will help me in the subject of law.

Timeline

Restaurant Manager

Xando Cafe
05.2020 - Current

Bachelor of Arts - English

Loyola University of Chicago
Anthony Portokalis