Reliable worker who is a Hardworking employee with customer service, multitasking, and time management abilities. I do my best to give every customer a positive and memorable experience.
Overview
16
16
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Valet Captain
Status valet
Philadelphia
02.2025 - Current
Supervised valet team to ensure efficient vehicle handling and customer service.
Coordinated parking operations during peak hours to maintain smooth workflows.
Trained new staff on company policies and procedures for optimal performance.
Communicated with guests to provide exceptional service and address concerns.
Implemented safety protocols to protect vehicles and ensure staff compliance.
Enforced company policies related to customer service standards and safety regulations.
Conducted regular training sessions for new employees on proper procedures for handling cars safely and efficiently.
Valet
SP Plus Parking
Philadelphia
03.2022 - 12.2024
Parked vehicles efficiently in designated areas for quick retrieval.
Assisted guests with luggage and directions to enhance their experience.
Managed keys and vehicle documentation for secure tracking.
Monitored lot capacity to optimize parking space usage.
Conducted vehicle inspections for damage and cleanliness before parking.
Maintained a clean and organized valet area to ensure professionalism.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
Shipping and Receiving Clerk
Rainbow fulfillment center
Philadelphia, Pa
01.2021 - 03.2022
Processed incoming shipments and verified contents against packing lists.
Managed inventory levels and organized stock in designated areas.
Operated forklifts and pallet jacks to transport materials safely.
Assisted with cycle counts and ensured accurate inventory records.
Maintained cleanliness and organization of shipping and receiving areas.
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
Philadelphia, Pa
10.2016 - 03.2020
Operated forklifts to load and unload materials efficiently.
Inspected shipments for accuracy and damage before processing.
Collaborated with team members to ensure timely deliveries.
Unloaded materials by hand or with equipment to help team meet work demands.
Unloaded products from incoming transports.
Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
Operated pallet jacks to move skids throughout the warehouse facility.
Home Health Caregiver
Philadelphia Home Care Agency
Philadelphia
11.2012 - 07.2016
Assisted clients with daily living activities and personal care needs.
Administered prescribed medications according to care plans and schedules.
Monitored client health by recording vital signs and reporting changes.
Coordinated transportation for clients to medical appointments and social events.
Communicated effectively with families regarding client progress and needs.
Cargo and fueler
UPS Air Hub
Philadelphia, Pennsylvania
07.2013 - 11.2014
Operated fueling equipment to service various vehicles efficiently.
Conducted routine inspections of fuel systems for safety compliance.
Maintained accurate fuel inventory records to ensure availability.
Operated ground service equipment including cargo loaders, refueling trucks, tugs, belt loaders and deicing vehicles.
Loaded supplies onto airplanes according to weight specifications set by airlines for each flight route.
Assisted with loading and unloading baggage from aircrafts according to flight manifests.
Grocery Stocker
ShopRite
Philadelphia, Pa
04.2011 - 05.2012
Stocked shelves with grocery items to maintain product availability and organization.
Assisted customers in locating products and answering inquiries about store offerings.
Ensured cleanliness and orderliness of aisles, promoting a safe shopping environment.
Monitored stock levels and reported shortages to management for timely restocking.
Flooring Sales Associate
Lowes Home Improvment
Philadelphia
11.2009 - 11.2010
Assisted customers in selecting flooring options based on their needs.
Maintained product displays to ensure an appealing shopping environment.
Processed sales transactions accurately at the point of sale system.
Education
Facilities Maintenance - Facilities Maintenance
Charleston Job Corp Center
Charleston, WV
08.2008 - 09.2009
Penn Foster Career School
Scranton, PA
Skills
Vehicle handling
Customer service
Safety protocols
Staff training
Forklift operations
Power tool operator
Shipping and receiving
Package handling
Material handling equipment
Certification
Facilities maintenance certification
OSHA
Timeline
Valet Captain
Status valet
02.2025 - Current
Valet
SP Plus Parking
03.2022 - 12.2024
Shipping and Receiving Clerk
Rainbow fulfillment center
01.2021 - 03.2022
Loader and Unloader
CINTAS, Professional Uniform and Facility Services