Anthony Randolph
Atlanta,GA
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Goal-oriented and effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.
Overview
31
31
years of professional experience
Work History
Insurance Consultant
Equis Financial
Atlanta, GA
01.2020 - 04.2022
- Developed client-specific insurance plans tailored to individual needs and preferences.
- Conducted comprehensive reviews of existing policies, making recommendations for improvement or changes.
- Analyzed clients' financial positions, liabilities and assets to determine appropriate coverage levels.
- Provided ongoing customer service support, responding to inquiries in a timely manner.
- Prepared presentations for prospective customers demonstrating the benefits of specific products or services.
Floor Salesperson
50 Floor
Atlanta, GA
01.2021 - 03.2022
- Greeted customers at preset appointments and answered their questions about product availability, prices, and use.
- Assisted customers with choosing flooring for their homes including : marble, hardwood, carpet, etc.
- Maintained high standards of customer service during all interactions.
- Demonstrated knowledge of store products, services, promotions and pricing policies.
Insurance Agent
Combined Insurance
Atlanta, GA
02.2019 - 01.2020
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
Limousine Chauffeur
Global Ambassador
03.2016 - 08.2018
- Greeted passengers and opened doors for them upon arrival at the limousine.
- Provided an efficient, safe and courteous chauffeur service to clients.
- Scheduled trips for clients in accordance with their needs.
- Monitored weather conditions to adjust driving techniques accordingly.
- Ensured timely arrivals at destinations by monitoring traffic patterns and road closures.
- Responded promptly to customer inquiries regarding services provided.
Limousine Chauffeur
Hari Limousine Services
Atlanta, GA
02.2014 - 04.2016
- Greeted passengers and opened doors for them upon arrival at the limousine.
- Provided an efficient, safe and courteous chauffeur service to clients.
- Scheduled trips for clients in accordance with their needs.
Assistant Music Director
Transfiguration Catholic Church
Marietta , GA
01.2012 - 04.2014
- Assisted Music Director in creating musical scores for Masses and special occasions
- Organized music library, ensuring all pieces were up to date and properly filed.
- Conducted auditions for new musicians and assisted with the selection process.
Minister of Music
New Birth Missionary Baptist
Decatur, NE
10.1998 - 04.2011
- Organized and led weekly choir rehearsals.
- Developed and implemented music programs for special events and services.
- Created a library of vocal, instrumental, and choral music selections.
- Managed 300 people in the Worship and Arts Department.
Minister of Music
Mont Pleasant Ministries
Baltimore , Md
01.1991 - 04.1998
- Organized and led weekly choir rehearsals.
- Developed and implemented music programs for special events and services.
- Created a library of vocal, instrumental, and choral music selections.
- Directed worship services, including selecting appropriate music, leading congregational singing, providing accompaniment on piano or organ, and coordinating with other musicians in the service.
- Coached soloists in preparation for special performances.
- Scheduled musicians for all church services and events.
- Maintained an inventory of musical instruments and equipment.
Education
Bachelor of Arts - Mass Communication
Judson College
Elgin, IL05-1991
Skills
- Price Negotiations
- Rapport Building/ Needs Assessment
- Upselling Products
- Networking and relationship building
- Policy analysis
- Asset Protection
- Policyholder Communication
- Clientele Development
- Sales Reporting
- Customer Billing
- Policy sales
Timeline
Floor Salesperson
50 Floor
01.2021 - 03.2022
Insurance Consultant
Equis Financial
01.2020 - 04.2022
Insurance Agent
Combined Insurance
02.2019 - 01.2020
Limousine Chauffeur
Global Ambassador
03.2016 - 08.2018
Limousine Chauffeur
Hari Limousine Services
02.2014 - 04.2016
Assistant Music Director
Transfiguration Catholic Church
01.2012 - 04.2014
Minister of Music
New Birth Missionary Baptist
10.1998 - 04.2011
Minister of Music
Mont Pleasant Ministries
01.1991 - 04.1998
Bachelor of Arts - Mass Communication
Judson College