ANTHONY REW

Senior member of team responsible for preparing and maintaining athletic fields for the City of Council Bluffs, leading a crew of six.

• Discuss daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Communicate effectively with upper management, team members, and customers to keep everyone informed.
• Monitor team members to verify work quality and address concerns.
• Manage safe and efficient use of tools and equipment on sites.

Managed the full recruitment lifecycle for multiple organizations. Worked closely with management to plan, coordinate and implement a recruitment strategy to acquire top talent.

• Identified leads and performed outreach to acquire new accounts and to identify potential staffing candidates.
• Scheduled interviews and communicated important information to candidates on selection, hiring process and qualification questions.
• Operated and maintained applicant tracking and candidate management systems.

Oversaw the overall daily operations and management, ensuring smooth functioning, memorable customer experiences while maximizing profitability and maintaining high-quality standards.

• Hired, trained, and managed staff to deliver excellent customer service.
• Cultivated positive and genuine relationships with patrons, addressing any issues promptly and striving for top-notch customer satisfaction.
• Managed suppliers, inventory, menu and beverage curation and costing, marketing, and financial reconciliation daily.

Assisted customers from across the country in acquiring tickets for sporting and theater events.

• Consistently ranked as a top 3 salesman monthly.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Demonstrated effective negotiation skills to finalize sales and upsell package deals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.