Anthony Reyes
San Marcos,CA
Summary
Anthony is an Branch Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Anthony's most recent position as working as a Branch Manager for Cross Country Health help implement an effective implantation for Gary and Mary WestPace. Anthony has built over 800hrs in weekly Participants care hours, by implementing effective strategies to our Site Coordinating team that were new to Cross Country. Anthony also has experience in full Branch Manager duties such as training, weekly payroll for over 80 employees and holds over a 96% client retention rate.
Overview
1
1
Certification
Work History
Branch Manager
Cross Country Healthcare
2023 - Current
- Direct all branch activity
- Manage, maintain and increase productivity
- Responsible for long term planning and improvement initiatives with Area Director of Homecare Services
Identify and implement creative solutions to complex problems - Supervise and mentor direct reports through weekly meetings
- Created strategies to develop and expand existing client care, resulting in increased satisfaction.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed high-performing team through targeted recruitment, training, and performance management initiatives.
Senior National Recruiter Manager
Maxim Healthcare Staffing
2020 - 2023
- Recruits through various sources, to include the Internet, referrals, direct mail, and job fairs
- Facilitates the hiring process, which includes interviewing and screening candidates
- ATS Tracking
- Onboarding, I9, Drug screens, Vaccinations, Background confirmations
- Indeed outsourcing, Ziprecruiter outsourcing, Linkedin Outsourcing
- Manages HIM professionals and place them on top medical assignments
- Consults with clients to provide staffing solutions
- Resolves client customer service issues
- Social media management
- Assists Account Executives in prospecting new business
- Assists in operations and candidate marketing efforts
- Provides 24 hour support to our clients and employees.
Business Operations Coordinator (hospitality)
Worldmark By Wyndham
2019 - 2020
- Collected, arranged and input information into database system
- Generated reports of findings to help management with making key decisions
- Assisted various departments with change by communicating new improvement plans and expectations
- Wrote reports outlining results to facilitate management decision making.
- Streamlined business operations by implementing efficient processes and procedures.
- Enhanced team productivity by optimizing resource allocation and workload distribution.
Notary Coordinator
American Advisors Group
2018 - 2020
- Supported asset transfers, lender and equity requests and audit inquiries
- Completed various reports and analyzed each report to decide where improvements could be made
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts
- Identified operational and performance issues and worked with managers to resolve concerns.
Operations Manager
24 Hour Fitness USA Inc
2018 - 2019
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
- Implemented policies and standard operating procedures for continuous improvement.
Account Executive & Game Day Ops Coordinator
Orange County Soccer Club
2015 - 2018
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency
- Established documents outlining concept, art, deliverable specifications, game flow charts and overall content to help keep projects moving and teams working together cohesively
- Enhanced fan satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands
- Spearheaded ticket sales programs, selling fully integrated season seats, partial plans and group packages.
Education
Associate of Arts in Business Administration And Management -
Golden West College
Huntington Beach, CABachelor of Arts in Operations Management -
Accelerated Sports Career Academy
Los Angeles, CA03.2017
Skills
- Excellent teambuilding strengths
- Solutions development
- Analytical skills
- Contract review and recommendations
- Mergers and acquisitions knowledge
- Policies and procedures implementation
- Improvement plan understanding
- Agile methodology
- Collaborative business relationships
- CRM understanding
- Project communication plans
- Salesforce CRM experience
- Financial and cash flow analyses
- CRM proficiency
- Cold Calling
- Business Analysis
- Computer Networking
- Change Management
- Recruiting
- Human Resources
- Talent Acquisition
- HR Sourcing
- Process Improvement
- Hospitality (6 years)
- Recruiting (6 years)
- Human resources (4 years)
- ATS
- Oracle
- Project Management
- Interviewing
- Jira
- Internal recruiting
- External recruiting
- Executive recruiting
- Workday
- Strong team-builder
Certification
- Senior Professional in Human Resources
- Professional In Human Resources
Assessments
- Recruiting, Proficient, 12/2022, https://share.indeedassessments.com/attempts/86360a7031bb64d3f2304ce82fc6c633eed53dc074545cb7
- Work style: Reliability, Proficient, 01/2023, https://share.indeedassessments.com/attempts/af41f9c72334f6d8a45fae4d891aec57eed53dc074545cb7
Timeline
Branch Manager
Cross Country Healthcare
2023 - Current
Senior National Recruiter Manager
Maxim Healthcare Staffing
2020 - 2023
Business Operations Coordinator (hospitality)
Worldmark By Wyndham
2019 - 2020
Notary Coordinator
American Advisors Group
2018 - 2020
Operations Manager
24 Hour Fitness USA Inc
2018 - 2019
Account Executive & Game Day Ops Coordinator
Orange County Soccer Club
2015 - 2018
Associate of Arts in Business Administration And Management -
Golden West College
Bachelor of Arts in Operations Management -
Accelerated Sports Career Academy