Anthony Rickard
Bossier City,LA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
18
18
years of professional experience
Work History
Owner
Oak-Lan Catering and More
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Freight Broker Agent
PT BROKERS
08.2020 - Current
- Negotiated competitive rates with carriers for cost savings and increased profitability for clients.
- Managed high-volume accounts, providing personalized service to meet specific client needs and preferences.
- Supported business growth by identifying new clients and establishing long-term partnerships with them.
- Enhanced operational efficiency with thorough tracking of shipments from pick-up to delivery.
- Optimized dispatch processes with advanced logistical planning techniques that ensured efficient coordination among all parties involved.
- Coordinated seamless transportation solutions for complex projects involving multiple carriers or modes of transport.
- Secured repeat business through proactive follow-ups after successful deliveries, fostering ongoing relationships with key clients.
Manger, Cook, Server, Bartender, Host, Cashier, BusBoy, Dishwasher, Prep
Dos Loco Gringos
04.2007 - Current
- Keep all customers happy by serving the food and drinks in a quickly manner
- Keep tables clean and prepared for the next customers
- Cook the food, bartend, cash the customers out
- When Managing I make sure all customers are being taken care of and employees are doing their jobs correctly.
Operation Fleet Manager
Covenant Transport
08.2018 - 05.2020
- Keep the professional driver rolling under loads
- Setup freight swaps, pickup, and deliveries to match the customers needs
- Process pay for divers
- Get drivers home on time
- Make sure to keep up with the drivers needs and times of new loads
- Work with customers to assure on time pick up and delivery.
Server/Bartender
On the Border Mexican Grill and Cantina
11.2017 - 07.2018
- Server drinks and food to the customers request and for on time service of company policy.
Salesman
Hanks Fine Furniture
09.2006 - 04.2007
Education
Basic Education -
Arkansas High School
Skills
- Customer Relations
- Verbal and written communication
- Staff Management
- Business Development
- Negotiation
- Employee Development
- Bidding processes
- Contract Management
Timeline
Owner
Oak-Lan Catering and More
02.2022 - Current
Freight Broker Agent
PT BROKERS
08.2020 - Current
Operation Fleet Manager
Covenant Transport
08.2018 - 05.2020
Server/Bartender
On the Border Mexican Grill and Cantina
11.2017 - 07.2018
Manger, Cook, Server, Bartender, Host, Cashier, BusBoy, Dishwasher, Prep
Dos Loco Gringos
04.2007 - Current
Salesman
Hanks Fine Furniture
09.2006 - 04.2007
Basic Education -
Arkansas High School