Anthony Rios
Brooklyn,NY
Summary
Friendly and reliable server with experience providing excellent customer service in fast-paced restaurant environments. Consistently supporting team members to optimize service efficiency and enhance dining experience.
Overview
8
8
years of professional experience
Work History
Floor Manager/Server/Bartender
Hole In The Wall
New York, NY
08.2023 - 06.2026
- Developed loyal customer relationships through attentive service and consistent hospitality
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Supported team members during peak hours to enhance service efficiency.
- Made personal recommendations for customers by sharing menu knowledge.
- Collaborated with management on promotional strategies to increase sales.
- Trained new servers on menu knowledge and service standard, improving team performance.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Andrew’s NYC Diner
New York, NY
10.2021 - 10.2022
- Delivered exceptional customer service in high-volume dining environment.
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
212 Hisae Asian Pub
New York, NY
10.2018 - 03.2020
- Provided excellent customer service.
- Processed customer orders efficiently using point-of-sales systems.
- Addressed guest inquiries and resolved issues promptly to ensure guests satisfaction.
- Maintained a clean and orderly dinning area for an enjoyable guest experience.
- Bussed and reset tables with efficiency to provide a great dinning experience.
Server
Hotel Gansevoort
New York, NY
01.2018 - 10.2018
- Provided exceptional and efficient guest service in a fast-paced environment.
- Accurately took orders, served food and beverage, and effectively upsold menu items.
- Recommended wine and food pairings to enhance guests experience.
- Anticipated guest needs and proactively resolved service requests to ensure satisfaction.
- Maintained cleanliness, set up tables and organization of dinning area for optimal guest experience.
Education
High School Diploma -
Sheepshead Bay High School
Brooklyn, NYSkills
- Bilingual: English & Spanish
- Exceptional customer service
- Guest engagement
- High volume dining
- Sales expertise
- POS system operation
- Reservation management (Resy)
Timeline
Floor Manager/Server/Bartender
Hole In The Wall
08.2023 - 06.2026
Server
Andrew’s NYC Diner
10.2021 - 10.2022
Server
212 Hisae Asian Pub
10.2018 - 03.2020
Server
Hotel Gansevoort
01.2018 - 10.2018
High School Diploma -
Sheepshead Bay High School