Anthony Rivera
Lake Mary
Summary
Footwear designer with extensive experience at Metro by T-Mobile, specializing in customer engagement and innovative product development. Expertise in material research and technology enhances collections through effective problem-solving and meticulous attention to detail. Designs consistently align with market trends and consumer preferences, driving successful product launches.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shoe designer
Self-employeed
Orlando
02.2022 - Current
- Created innovative footwear concepts reflecting market trends and consumer preferences.
- Collaborated with manufacturers to maintain design integrity during production.
- Researched materials and technologies to improve product quality and performance.
- Developed seasonal color palettes and patterns to enhance collections.
- Engaged customers to collect feedback on design concepts and usability.
Phone Sales Representative
Metro by T-Mobile
Sanford
02.2024 - 05.2025
- Enhanced product knowledge to effectively address customer inquiries and provide solutions.
- Utilized CRM software to efficiently track interactions and manage customer accounts.
- Collaborated with team members, sharing best practices to improve sales strategies.
- Delivered clear information on products, promotions, and services to clients.
- Resolved customer complaints promptly to ensure satisfaction and retention.
Car Detailer
Mister Car Wash
Orlando
03.2020 - 10.2022
- Inspected vehicles for damage prior to detailing services.
- Polished and cleaned vehicles to comply with company standards.
- Applied wax and sealants using industry-standard techniques.
- Vacuumed interiors and shampooed carpets for comprehensive cleanliness.
- Maintained detailing equipment and tools in optimal condition.
- Delivered exceptional customer service during vehicle drop-off and pick-up.
Shift Leader
7 Eleven Franchise
Orlando
03.2016 - 12.2020
- Supervised team members during shifts to ensure efficient store operations.
- Optimized inventory levels, maintaining stock availability while minimizing waste.
- Trained new employees on store policies and customer service standards.
- Managed cash register operations, balancing cash drawers at end of shifts.
- Resolved customer complaints, enhancing overall satisfaction and loyalty.
- Conducted daily inspections to ensure cleanliness and compliance with safety standards.
Education
High School Diploma -
Timber Creek High School
Orlando, FL05-2019
Skills
- Footwear design and product development
- Material research and tech
- Customer engagement and service
- Sales strategy improvement
- Team collaboration and time management
- Creative problem solving
- Attention to detail
- Bilingual proficiency
Accomplishments
- Metro by Tmobile completion of training certificate
- Shoe brand award for best reviews
Languages
Spanish
Professional
English
Professional
Certification
- Metro by Tmobile completion of training certificate
Timeline
Phone Sales Representative
Metro by T-Mobile
02.2024 - 05.2025
Shoe designer
Self-employeed
02.2022 - Current
Car Detailer
Mister Car Wash
03.2020 - 10.2022
Shift Leader
7 Eleven Franchise
03.2016 - 12.2020
High School Diploma -
Timber Creek High School
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Roman FalkRoman Falk
Teacher's Assistant at Lake Mary High SchoolTeacher's Assistant at Lake Mary High School