Anthony Rodriguez
Palatine,IL
Summary
Professional with strong background in restaurant management, focused on training and development. Known for fostering team collaboration and driving results, adaptable to changing needs. Skilled in curriculum development, performance evaluation, and operational efficiency. Recognized for leadership, communication, and problem-solving abilities. Highly effective at educating people at all different skill levels.
Overview
2026
2026
years of professional experience
Work History
Multi-Unit Training Manager
Noodles & Company
10.2011 - 09.2025
- Supervised various locations, enforcing high-quality standards of operation.
- Led cross-functional teams in executing initiatives that improved service quality and customer satisfaction.
- Developed and implemented strategic plans to enhance operational efficiency and profitability.
- Managed team performance, ensuring alignment with operational goals and company standards.
- Conducted regular audits to ensure compliance with safety regulations and quality standards.
- Analyzed market trends to inform decision-making and drive business growth strategies.
- Mentored other General Managers, fostering skills development and enhancing team performance.
- Managed employee reviews, hiring, new-hire onboarding, training, schedules, inventory, budgets, and quality assurance standards.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Contributed to new restaurant openings and assisted struggling locations by addressing issues related to management, team culture, cleanliness, and customer satisfaction.
- Evaluated training effectiveness through performance metrics, ensuring continuous improvement of programs.
- Oversaw daily operations to ensure efficient workflow and adherence to company policies.
Shift Manager
Potbelly's Sandwich Shop
2006 - 2010
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on effective procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and productivity.
- Managed inventory control, optimizing stock levels and minimizing waste.
- Resolved customer inquiries promptly, ensuring high satisfaction and retention rates.
Team Trainer
Cosi Restaurant
2004 - 2006
- Conducted training sessions to improve staff competencies and adherence to procedures.
- Assisted in onboarding new employees, ensuring a smooth transition into roles.
- Collaborated with management to identify training needs and implement solutions.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Ensured kitchen operations met health regulations and quality standards.
- Prepared ingredients by chopping, slicing, and dicing to ensure timely meal assembly
Education
High School Diploma -
Deerfield High School
Deerfield, ILAssociate of Science -
Westwood College of Technology
Chicago, ILSkills
- Exceptional written and oral communication
- Adaptive learning
- Leadership training
- Sanitation standards
- Recruitment strategies
- Inventory control and record keeping
- Customer engagement
- Team management
- Operations management
- Organization and prioritization
- Controlling costs
- P&L management
Accomplishments
- Pride Award Achievement for Operations Excellence (2020-2021)
- Granted Equity Shares for restaurant contributions and performance (2023-2024)
- Awarded GM of the Year company wide (2024-2025)
Timeline
Multi-Unit Training Manager
Noodles & Company
10.2011 - 09.2025
Shift Manager
Potbelly's Sandwich Shop
2006 - 2010
Team Trainer
Cosi Restaurant
2004 - 2006
High School Diploma -
Deerfield High School
Associate of Science -
Westwood College of Technology