Anthony Rodriguez
Madison Heights,MI
Summary
Dedicated licensed massage therapist with a strong background in client assessment and treatment planning. Committed to educating clients on wellness practices and providing effective therapeutic techniques to achieve optimal recovery and enhance overall well-being.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Member Services
Planet Fitness
Troy, MI
01.2019 - Current
- Enhanced customer satisfaction through effective problem resolution and friendly service.
- Addressed customer inquiries and requests to improve satisfaction and retention.
- Facilitated support and guidance for colleagues, promoting teamwork and enhancing service quality.
- Executed daily tasks to support service delivery and enhance operational flow.
- Organized and prioritized tasks to achieve service objectives efficiently.
Student Therapist
Irene’s Student Clinic
Southfield, Michigan
06.2025 - 06.2026
- Served over 150 clients at off-campus events as part of student therapist team.
- Assessed client needs and developed personalized treatment plans for optimal outcomes.
- Monitored client progress towards treatment goals to ensure effective therapeutic outcomes.
- Provided therapeutic treatments, including Swedish, deep tissue, and sports massages.
- Completed 65 massage sessions at Irene’s student clinic, each lasting 60-90 minutes.
- Educated clients on self-care techniques and post-treatment wellness practices to enhance recovery and overall well-being.
- Maintained accurate and confidential client records in compliance with regulations.
- Documented session progress and client feedback to assess and improve treatment effectiveness.
Supervisor
KROGER
Royal Oak, Michigan
01.2018 - 10.2022
- Managed inventory control processes, ensuring product availability met customer demand.
- Supervised daily operations across store departments, enhancing workflow efficiency.
- Trained and mentored team members on exemplary customer service practices.
- Addressed customer inquiries and resolved complaints promptly, improving customer satisfaction.
- Enforced safety protocols, ensuring a secure shopping environment.
- Executed thorough opening, closing, and shift change functions to maintain operational standards.
Lead Sales Associate
The North Face
Troy , MI
01.2015 - 01.2017
- Resolved customer issues through knowledgeable, friendly service, resulting in enhanced customer satisfaction.
- Recognized by management for delivering exceptional customer experiences.
- Promptly identified and addressed customer needs to enhance service efficiency.
- Assisted general manager with daily operations, inventory management, and store displays to maintain store efficiency.
- Facilitated teamwork among colleagues to strengthen relationships and boost productivity. to foster collaboration and improve team dynamics.
Education
Licensed Massage Therapist - Massage
Irene’s Myomassology Institute
Southfield, MI06-2026
Associates General Studies - General Studies
Oakland Community College
Royal Oak, MI01-1989
Some College (No Degree) - Health Sciences
Oakland University
Rochester Hills, MISkills
- Client assessment
- Treatment planning
- Custom treatment
- Swedish and deep tissue massage
- Myofascial release therapy
- Hot stone therapy
- Stress management
- Client education
- Stress management
- Professionalism and ethics
Certification
Massage Therapy, Michigan, 07/22/26
Accomplishments
- Completed 45 massage sessions at Irene’s Student Clinic ranging from 60-90 minutes.
- 100% client satisfaction rate as indicated by the post massage survey.
- Maintained better than 50% client return rate within four months of clinic duty.
- Served more than 150 clients at off-campus events – worked with a team of students providing 10 minute sessions.
- Certificate of Achievement Award for perfect attendance
Modalities
- Trigger Point
- Energy Balancing
- Fascia Therapy
- Static & Dynamic Stretching
- Cupping
- Reflexology
- Lymph Drainage
Affiliations
- Outdoor Enthusiast / Mt.Climber
Timeline
Student Therapist
Irene’s Student Clinic
06.2025 - 06.2026
Member Services
Planet Fitness
01.2019 - Current
Supervisor
KROGER
01.2018 - 10.2022
Lead Sales Associate
The North Face
01.2015 - 01.2017
Licensed Massage Therapist - Massage
Irene’s Myomassology Institute
Associates General Studies - General Studies
Oakland Community College
Some College (No Degree) - Health Sciences
Oakland University