Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Anthony Roman

Chicago,IL

Summary


Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. I am also certified by the army with a universal, 608, and 609 certifications. Also have a Nate ready to work Certificate.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Famous Footwear
11.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.

Mail Sorter

UPS
02.2024 - 09.2024

Received and sorted incoming mail, ensuring accurate delivery to intended recipients. Collaborated with team members to ensure timely processing of high-volume mail shipments. Maintained a clean and organized work environment for optimal sorting efficiency. Assisted in the training of new employees, sharing best practices for efficient mail sorting processes. Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.

Busser

The Bellevue Chicago
04.2023 - 12.2023

Reset and cleaned tables quickly to prepare for new customers. Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas. Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests. Completed side work duties, ensuring that all necessary supplies were stocked for shift success. Enhanced customer satisfaction by maintaining a clean and organized dining area. Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Cashier

Jewel Osco
10.2021 - 04.2023

Greeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Built relationships with customers to encourage repeat business. Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers. Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

High school diploma -

Mather High School
Chicago, IL
06.2022

Skills

  • Communication skills
  • Customer Service
  • Teamwork and collaboration
  • Active listening
  • Fast learner
  • Collaborative
  • Confidence
  • Financial knowledge
  • Time management
  • Accuracy and precision
  • Patience and empathy
  • Problem-solving skills

Certification

  • EPA Refrigeration Certification
  • EPA Type I
  • EPA Type II
  • EPA Type III
  • EPA 609 Certification

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Mail Sorter

UPS
02.2024 - 09.2024

Busser

The Bellevue Chicago
04.2023 - 12.2023

Sales Associate

Famous Footwear
11.2022 - Current

Cashier

Jewel Osco
10.2021 - 04.2023

High school diploma -

Mather High School
Anthony Roman