Summary
Overview
Work History
Education
Skills
Career Achievements
Affiliations
Accomplishments
Certification
Websites
References
Timeline
CustomerServiceRepresentative

ANTHONY RUFFIN

Laurel,MD

Summary

A senior-level strategic/organizational communicator with more than 15-years of experience in media, government relations and community engagement. Adept at developing internal and external communications tools that achieve or exceed targeted goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

External Affairs Manager

Pepco
District of Columbia
06.2020 - Current
  • Promoted after 3 1/2 years from Senior External Affairs Specialist to External Affairs Manager; currently serves as primary external stakeholder relationship manager of 20 municipalities in Prince George’s County
  • Interactions include both mitigation efforts and proactive advocacy of company policies, procedures and civic/business association engagements (Key Results: Received written and verbal support from key municipal leaders in successful 2018 Pepco Maryland Rate Case filing)
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging communications situations.

Senior External Affairs Specialist

Pepco
District of Columbia
08.2016 - 05.2020

Senior Strategic Planning Manager

Pepco
District of Columbia
01.2010 - 07.2016

Contract Senior Writer (Corporate Communications Dept.)

Pepco
District of Columbia
10.2008 - 12.2009

Communications Officer

CITY OF ROCKVILLE
Rockville, MD
01.2007 - 01.2008
  • Responded to requests for information from media.
  • Prepared or delivered speeches to further public relations objectives.
  • Partnered with creative teams to produce design concepts for campaigns that effectively communicated key messages.
  • Led crisis communications and media relations activities in response to challenging situations.
  • Oversaw team of communications and media relations professionals with focus on achieving PR results.

Communications Manager

ANNE ARUNDEL COUNTY PUBLIC SCHOOLS
Annapolis, MD
01.2003 - 01.2007
  • Created and optimized promotional publications and related materials.
  • Designed and edited promotional publications.
  • Created content for various media including press releases, website copy, newsletters, brochures, and email campaigns.
  • Led communications department with four employees, delivering consistent job training to improve skills.
  • Organized promotional activities such as press conferences, interviews with key stakeholders, and special events.
  • Developed communications strategies to drive forward progress in public relations.
  • Taught in-house employees strategies for successful internal and external communications.

Supervisor of Internal Communications

PRINCE GEORGE’S COUNTY PUBLIC SCHOOLS
Upper Marlboro, MD
01.2000 - 01.2003
  • Analyzed key performance indicators to identify effective strategies.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Participated in conferences related to industry trends or organizational developments.
  • Coached staff members to develop long-term career goals.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

M.A. - Public Communication

THE AMERICAN UNIVERSITY
District Of Columbia

B.A. - Journalism

THE GEORGE WASHINGTON UNIVERSITY
District Of Columbia

Skills

  • Project Management
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Policy Implementation
  • Media Training

Career Achievements

  • As an External Affairs leader, I mitigated key Prince George’s County, MD electric vehicle-related legislation within the Prince George’s County Council to reduce an undue financial burden on Pepco’s electric vehicle public charging program during 2022. Pepco serves more than 894,000 electric energy consumers in Maryland and the District of Columbia.
  • Wrote and edited more than 30 articles during a one-year period as a contractor for PHI News, Pepco’s employee, four-color magazine. (Key Results: Hired full-time by Pepco Government Affairs)
  • Award-winning writer for two daily U.S. newspapers: Syracuse (N.Y.) Post-Standard and Newark (N.J.) Star-Ledger with circulations ranging from 100,000-360,000 daily circulations at their peak

Affiliations

  • Vice Chair of the Prince George's Chamber of Commerce
  • Former professional mentor to PRSSA at American University
  • Member of Kappa Alpha Psi international fraternity

Accomplishments

  • 2023 graduate of Leadership Montgomery CORE Program for regional executives
  • Recipient of 2001 National School Public Relations Association team award for the creation of the “Superintendent’s Fax” internal document that was distributed weekly to 170 Prince George’s County Public Schools' school-based administrators

Certification

  • None

References

References available upon request.

Timeline

External Affairs Manager

Pepco
06.2020 - Current

Senior External Affairs Specialist

Pepco
08.2016 - 05.2020

Senior Strategic Planning Manager

Pepco
01.2010 - 07.2016

Contract Senior Writer (Corporate Communications Dept.)

Pepco
10.2008 - 12.2009

Communications Officer

CITY OF ROCKVILLE
01.2007 - 01.2008

Communications Manager

ANNE ARUNDEL COUNTY PUBLIC SCHOOLS
01.2003 - 01.2007

Supervisor of Internal Communications

PRINCE GEORGE’S COUNTY PUBLIC SCHOOLS
01.2000 - 01.2003

M.A. - Public Communication

THE AMERICAN UNIVERSITY

B.A. - Journalism

THE GEORGE WASHINGTON UNIVERSITY
  • None
ANTHONY RUFFIN