Adopted knowledge of policies and protocols of the employers answering to Governing authorities and their client bases. Excited about introducing this experience as an employment candidate in the field of CNC Machining or Industrial Finishing per prior experience in the fields.
Overview
24
24
years of professional experience
Work History
Customer Service Associate / Class C Operator
Circle K Holiday
Royalton, Minnesota
12.2021 - Current
Trained in as a Customer Service Associate with the Class C Operator after gaining approximately 90 days of similar training at their competitive Speedway.
Assured Customer Service appreciation and delivered Customer Service satisfaction to patrons all different walks to execute my Cultural Diversity Awareness training.
Processed credit card, debit card, and cash transactions without accounting/auditing errors.
Processed State Lottery and provided appropriate information pertaining to my cash register in the final shift drop before closing my til every shift.
Responsible for food and beverage sales including bakery items leading to an average of $1,400.00 per third shift sales every shift that I was scheduled and have exceeded $1,800.00 per in sales overnights at times.
Responsible for the overall look and feel of cleanliness and orderliness of the store including some inventory protocols.
Provided for overnight security of oversights as a Class C Operator accounting for license plates, make, model, color and approximate year of vehicles owned/operated by consumers choosing to pay inside.
Spotted more than one telephone scam and reported issues to the Store Manager.
HPP Production Line Worker
Arctic Cold Storage, Saint Cloud
Saint Cloud, Minnesota
02.2020 - 02.2022
This position is responsible for the safe and accurate handling of product during High Pressure Pasteurization (HPP) processing
This position comply with all established Good Manufacturing Practices (GMP's)
This position may also be required to assist with sanitation and the follow machinery used in the production process, or assist machine operators
Examined products to verify conformance to quality standard equipment operations so that malfunctions can be detected, and notify operators of any malfunctions. Trained in as a back up operator and also assured that raw materials, finished products, items, were manually moved from one Hyperbaric High Pressure Processed to the other manually via use of hoists, chains, a temporary pully system with safety locks and an I Beam.
Count finished products to determine if product orders are complete and learned how to decode the numbers within the labels per the Julian calendar.
Palletize products follow proper stack patterns and assured that our HPP crew was meeting or exceeding a 20 ton per shift quota for Hormel Jennie-O.
Cross trained in warehouse sanitation for approximately 45 days and introduced to the handheld scanners assuring the FIFO/FEFO Protocol within USDA Standards.
Hired on permanently through ProStaff.
Customer Service Associate / Class C Operator
Speedway
10.2020 - 12.2020
Completed all required training including but not limited to Anti Harassment, Anti Money Laundering, and Class C Operation training.
Provided Customer Service Excellence and busted a money laundering scam at Speedway's Foley location.
Learned more about COVID-19 Protocols.
Temporary to Hire
Doherty Staffing Solutions
Edina, MN
10.2003 - 06.2019
Implemented improvements to file systems and procedures.
Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Maintained physical and computer-based filing systems.
Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Optimized information gathering and presentations with implementation of practical filing system.
Examined, categorized and sorted incoming documents.
Exceeded approximately 1,000 hours in Industrial Finishing Services as an entry level Liquid Class A Painter assisting in the elimination of Chevrolet HHR running board recalls at Industrial Finishing Services in Perham, Minnesota and Deer Creek, Minnesota. I painted on a former Harley Davidson line under the direction of a career Liquid Class A Painter who also worked auto body.
Exceeded 90 days of training on a machine press at Clow Stamping Company, which reintroduced me to blueprints, micrometers, and stamping presses equivalent to the work environment of CNC Machining.
Line Production Worker
Primera Foods
Perham, Minnesota
12.2006 - 02.2008
Operate machinery used in the production process, or assist machine operators
Examined products to verify conformance to quality standard equipment operations so that malfunctions can be detected, and notify operators of any malfunctions
Lifted raw materials, finished products, items, manually or using hoists
Count finished products to determine if product orders are complete
Load and unload items from machines, conveyances
Palletize products follow proper stack patterns
Construct boxes or totes with processed products
Hired on permanently through Doherty Staffing Solutions.
Banquet Cook, Line Cook, Bar Back, Sub Waiter
Wadena Inn And Grill Embers America
Wadena, MN
12.2002 - 09.2006
Cook
Developed team communications and information for meetings.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Rehired after moving back from Minneapolis, Minnesota during a Family Medical Emergency leading to my notice to Mike Nobel with the Best Western Normandy Inn Downtown Minneapolis.
Night Auditor Manager on Duty
Best Western Normandy Inn
Minneapolis, MN
12.2004 - 10.2005
Initiated plans to improve customer relations, quality standards and service efficiency.
Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
Handled employee-related issues to improve performance, professional conduct and attendance reliability.
Set goals for department and supported employees in meeting expectations.
Trained employees in essential job functions.
Caught switchboard errors that saved the hotel hundreds if not thousands on international calls due to a line error into the host computer providing for the NOVA Plus Database.
Proved that the Night Audit could be done quicker on one of the two servers that I had to back up with tape.
Main Contributing Full Time Auditor responsible for the $2.7 million audit in 2004/05.
Referenced by the CEO & President of the Best Western Normandy Inn in writing with their letterhead.
Education
AAITT With Certification in Website Administration - Adobe Certified Expert And CompTIA Security +
University of Phoenix
St. Louis Park, Minnesota
01.2018
Skills
Understanding Customer Needs
Building Customer Trust and Loyalty
Verbal and Written Communication
Order and Refund Processing
Courteous with Strong Service Mindset
Issue and Complaint Resolution
Multitasking and Prioritization
Responding to Difficult Customers
De-escalation Techniques
Efficient and Detail-Oriented
Creative Problem Solving
Data Entry and Maintenance
Customer Data Confidentiality
Upselling Products and Services
Administrative and Office Support
Excellent Attention to Detail
Accomplishments
Career Certified in Data Entry Operations from Fox Valley Technical College.
Transferred most of the 18 college credits from M|State in Wadena to the University of Phoenix and possess the credits and units transcripts delivered by eScript.
Completed all required TrainND Southeast powered by NDSCS hours in Gas Metal Arc Welding (Mig) with introduction to Oxy Acetylene, AC/DC, Pulse Spray and Plasma Cutting type of welding. Also completed AED/CPR/First Aid and Powered Industrial Trucks Training.
Discovered my political voice after acing State and Local Processing of Politics and have had some successes in debates with County and State Administrations.
Additional Information
Anthony Salin has a working Adobe Illustrator and Adobe Photoshop Profile on Red Bubble. He has an eBay account responsible for over $10,000.00 worth of international sales with 100% positive feedback and rated an Above Average Global Seller. Mr. Salin has succeeded at fancying himself a digital artist with a Adobe Illustrator, a Wacom Tablet, Adobe Photoshop, a Nikon and history of PXLeyes contests and former Deviant Art accounts. He has also succeeded at funding expensive moves with the help of eBay sales and developed knowledge in electronic commerce.
Timeline
Customer Service Associate / Class C Operator
Circle K Holiday
12.2021 - Current
Customer Service Associate / Class C Operator
Speedway
10.2020 - 12.2020
HPP Production Line Worker
Arctic Cold Storage, Saint Cloud
02.2020 - 02.2022
Line Production Worker
Primera Foods
12.2006 - 02.2008
Night Auditor Manager on Duty
Best Western Normandy Inn
12.2004 - 10.2005
Temporary to Hire
Doherty Staffing Solutions
10.2003 - 06.2019
Banquet Cook, Line Cook, Bar Back, Sub Waiter
Wadena Inn And Grill Embers America
12.2002 - 09.2006
AAITT With Certification in Website Administration - Adobe Certified Expert And CompTIA Security +