ANTHONY SANCHEZ
Conroe,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Customer Development Representative
Power Home Remodeling
04.2024 - Current
- Developed and implemented customer service policies and procedures.
- Enhanced customer satisfaction by identifying and addressing clients'' needs in a timely manner.
- Assisted in the creation of targeted marketing materials that effectively communicated product benefits to prospective customers.
Service Experience/Cash Room
Nordstrom Rack
08.2023 - 03.2024
- opening new accounts, stocking and maintain the wellness of the front store.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Substitute Teacher
Yakima School District
02.2023 - 03.2024
- Subbing through the Yakima School district in Washington State
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Civic Engagement Network Coordinator
WSU Center of Civic Engagement
08.2022 - 06.2023
- Work in coherent with contacts from the CEN, with support from the Center for Civic Engagement, to onboard and support new community partners across the WSU system
- Streamlined communication channels between departments by integrating various systems into a unified platform.
- Implemented scalable solutions to accommodate future growth and expansion requirements without compromising performance or stability.
Education
Bachelor of Arts -
Washington State University
05.2022
Yakima Valley College
12.2019
Skills
- Adobe Suite Programs
- Learning Management Systems
- Leadership Skills
- Proficient in CCS & HTML
- Time Management
- Organizational skills
- Photography/Videography
- Bilingual
- Project Management
- Microsoft Office/Google Suite
- Communication Skills
- Data Analysis
Volunteer Experience
- COA Human Services, Developing and maintaining efficient and easy-to-navigate websites for Yiddishland California and Yiddish Theater Academy
- City Service, Varied from painting city walls to library work
- WSU Mecha, CASHE Conference, which a weekend event that is focused on allowing high school students get an idea of how higher education is like
- Día De La Familia, An event that allows families to come together to celebrate time with there students
Timeline
Customer Development Representative
Power Home Remodeling
04.2024 - Current
Service Experience/Cash Room
Nordstrom Rack
08.2023 - 03.2024
Substitute Teacher
Yakima School District
02.2023 - 03.2024
Civic Engagement Network Coordinator
WSU Center of Civic Engagement
08.2022 - 06.2023
Bachelor of Arts -
Washington State University
Yakima Valley College