Anthony Sauceda
Summary
Results-driven professional with extensive experience in restaurant and warehouse operations. Expertise in effective communication, shift leadership, and quality control ensures streamlined processes and enhanced customer satisfaction. Ready to deliver operational excellence and foster high-performing teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Manager/General Manager
Yoshinoya
Los Angeles, California
10.2023 - Current
- Trained and mentored staff in customer service and food preparation techniques, enhancing overall service quality.
- Managed inventory levels and coordinated supply orders for restaurant efficiency.
- Scheduled shifts and assigned tasks to optimize team performance during peak hours.
- Resolved customer complaints promptly, contributing to positive dining experiences and customer satisfaction.
- Ensured completion of all opening and closing duties was completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Coordinated with other shift managers to ensure seamless customer service across shifts.
Warehouse Receiving Lead
Ramp Logistics
Carson, CA
01.2022 - 02.2024
- Trained staff on safety protocols and best practices in receiving areas.
- Inspected incoming shipments for accuracy and quality control.
- Managed documentation for received goods and inventory records to ensure accurate tracking and compliance.
- Organized warehouse space to optimize storage efficiency and facilitate stock rotation.
- Verified quantity, quality and type of items received to ensure accuracy against purchase orders.
- Conducted regular maintenance checks on receiving equipment and promptly reported malfunctions for timely repairs.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Warehouse Forklift Operator/Shipping and Receiving Lead
Pitney Bowes
Commerce, CA
06.2018 - 07.2021
- Operated forklifts to transport materials efficiently within the warehouse.
- Loaded and unloaded shipments, ensuring safe handling of packages.
- Conducted regular safety inspections on equipment and reported maintenance needs.
- Followed safety protocols and guidelines while operating heavy machinery.
- Assisted in training new employees on warehouse procedures and forklift operation.
- Processed orders by picking products from shelves within the warehouse.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Received, inspected and stocked incoming shipments.
- Unloaded incoming supplies and placed them into designated storage areas.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
- Boxed, labeled and added shrink wrapping to items.
- Cleaned up spills or debris in work areas immediately following an incident.
Team member
Yoshinoya
Los Angeles, California
05.2016 - 03.2018
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment safely and efficiently during busy hours.
- Handled cash transactions accurately at the register during service hours.
- Followed safety protocols to maintain a safe environment for staff and customers.
- Greeted customers upon entering the store
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the lobby
- Collaborated with team members to achieve daily goals.
Education
High School Diploma -
Bell High School
Bell06-2016
Skills
- Shift leadership
- Employee training
- Shift scheduling
- Inventory management
- Supply ordering
- Quality assurance
- Quality control
- Cash handling
- Customer complaint resolution
- Problem solving
- Conflict resolution
- Effective communication
- Team building
- Workplace safety
Certification
- Forklift certification
Timeline
Shift Manager/General Manager
Yoshinoya
10.2023 - Current
Warehouse Receiving Lead
Ramp Logistics
01.2022 - 02.2024
Warehouse Forklift Operator/Shipping and Receiving Lead
Pitney Bowes
06.2018 - 07.2021
Team member
Yoshinoya
05.2016 - 03.2018
High School Diploma -
Bell High School