Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Scarpati

Las Vegas,NV

Summary

Dynamic Alarm Technician with proven expertise at Securitas Security Services USA, excelling in technical troubleshooting and low voltage wiring. Looking to enter the HVAC industry with a proven record of customer satisfaction through efficient service delivery and effective communication. Recognized for improving installation processes and ensuring compliance with safety standards, consistently achieving high-quality results under pressure.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Alarm Technician

Securitas Security Services USA
07.2020 - Current
  • Conducted routine inspections to ensure system functionality and compliance with safety standards.
  • Assisted customers in troubleshooting alarm issues, providing effective solutions promptly.
  • Collaborated with team members to improve installation efficiency and service delivery processes.
  • Documented service reports accurately, ensuring clear communication of system status to clients.
  • Responded swiftly to emergency service calls, restoring security systems as needed.
  • Utilized diagnostic tools to identify faults and implement repairs on alarm systems efficiently.
  • Tested and repaired faulty systems and explained to customers proper ways to use system features.
  • Improved customer satisfaction through timely and accurate installation of alarm systems.

Service Technician

Ecolab
09.2018 - 06.2020
  • Conducted routine maintenance and repairs on equipment to ensure optimal performance and reliability.
  • Diagnosed and resolved technical issues, enhancing customer satisfaction through efficient service delivery.
  • Collaborated with customers to assess needs and provide tailored solutions for product application.
  • Maintained accurate records of service activities and inventory, improving operational efficiency.
  • Implemented preventive maintenance schedules, reducing downtime and extending equipment lifespan.
  • Utilized diagnostic tools to troubleshoot complex machinery issues, ensuring timely resolution of service requests.
  • Provided technical support during installations, ensuring compliance with company standards and customer requirements.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.

Education

Certificate Of Technical Studies - HVACR

Quality Technical Training Center
Las Vegas, NV
07.2025

Skills

  • Field service experience
  • Low voltage wiring
  • Access control systems
  • Networking fundamentals
  • Technical troubleshooting
  • Electrical component integration
  • Functionality testing
  • Electronic circuitry
  • Industry certifications
  • Advanced troubleshooting
  • Installation and repairs
  • Low-voltage systems
  • Written and verbal communication
  • Equipment testing
  • Equipment programming and calibrating
  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Detail-oriented

Certification

Epa 608

Type 1,2,3 and Universal

Timeline

Alarm Technician

Securitas Security Services USA
07.2020 - Current

Service Technician

Ecolab
09.2018 - 06.2020

Certificate Of Technical Studies - HVACR

Quality Technical Training Center

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Anthony Scarpati