Anthony Schemer
BETHEL,CT
Summary
Proactive Digital Shopper and Warehouse Worker with extensive experience in online order processing, inventory management, and customer service. Successfully resolved digital shopping inquiries and managed accurate and timely shipments. Strong skills in food preparation, heavy lifting, and logistics ensure operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Digital Shpper
Walmart
04.2023 - 07.2024
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
Warehouse Worker
Walmart
03.2022 - 04.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Food Preparation Worker
Texas Roadhouse
01.2019 - 03.2022
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Organized and re-stocked various stations and self-service items.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Supported kitchen team by being responsive and pitching in to complete tasks.
Server Assistant Manager
Texas Roadhouse
05.2017 - 01.2019
- Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
- Managed inventory to minimize waste and ensure availability of necessary supplies for daily operations.
- Facilitated pre-shift meetings to communicate menu changes, specials, or other pertinent information to the server team effectively.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
Education
High School Diploma -
Bethel High School
Bethel, CT06.2014
Skills
- Order Fulfillment
- Shipping logistics
- Customer Service
- Heavy Lifting
- Attention to Detail
- Online Order Processing
- Verifying Order Accuracy
- Mobile Commerce
Timeline
Digital Shpper
Walmart
04.2023 - 07.2024
Warehouse Worker
Walmart
03.2022 - 04.2023
Food Preparation Worker
Texas Roadhouse
01.2019 - 03.2022
Server Assistant Manager
Texas Roadhouse
05.2017 - 01.2019
High School Diploma -
Bethel High School