Anthony Semeraro
Burlington,MA
Summary
I am a very personable and motivated worker who can comfortably interact with co-workers and clients. Dedicated professional with demonstrated strengths in customer service, time management and communication. My strong background in customer service and management has sculpted my interpersonal and leadership skills. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
8
8
years of professional experience
Work History
Retail Operations Manager
Courtside Kicks
07.2023 - Current
- Analyzed sales data for identifying growth opportunities and market trends.
- Enhanced customer satisfaction with strategic inventory management.
- Coordinated team efforts, ensuring alignment with company objectives.
- Trained staff to improve operational efficiency and customer service quality.
- Developed promotional strategies for increased revenue and brand visibility.
- Created weekly schedules for employees.
- Managed budget allocations for maximizing profitability.
- Resolved customer complaints to maintain brand reputation and loyalty.
- Supervised daily operations to ensure seamless store functionality.
- Built strong relationships with suppliers for better negotiation outcomes.
Sheet Metal Fabricator
S.G. Torrice
02.2021 - 07.2023
- Constructed sheet metal components and cold boxes using hand tools.
- Welded and constructed vents, hoods, and various related HVAC equipment per blue prints.
- Cut, shape, position and align various types of metal.
- Interacted directly with clients to ensure a quality job was completed to their exact specifications.
- Trained new hires in company techniques, job requirements and safety codes.
Pool Maintenance Technician
Abramo Pool and Spa
05.2017 - 08.2020
- Kept pools in pristine working order with regular maintenance and timely repairs.
- Satisfied customers with prompt service for routine and emergency needs.
- Opened and closed pools, following established schedule to meet needs of multiple customers.
- Completed maintenance on pumps and filters, including rinsing and bleeding off air, back-washing pools and regularly checking waste baskets.
- Developed professional relationships with new and existing clients.
- Ensuring and Maintaining customer satisfaction.
Education
Personal Training And Nutrition
ISSA (International Sports Science Association)
Phoenix, AZ02-2022
High School Diploma -
Burlington High School
Burlington, MA06-2020
Skills
- Self-starter
- Ability to multitask
- Customer service
- Positive attitude
- Team leadership
- Problem solver
- Excellent interpersonal skills
Timeline
Retail Operations Manager
Courtside Kicks
07.2023 - Current
Sheet Metal Fabricator
S.G. Torrice
02.2021 - 07.2023
Pool Maintenance Technician
Abramo Pool and Spa
05.2017 - 08.2020
Personal Training And Nutrition
ISSA (International Sports Science Association)
High School Diploma -
Burlington High School
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