Anthony S. Gurney
Ocala,FL
Summary
Professional systems analyst with robust technical acumen and strong focus on optimizing IT operations. Adept at problem-solving, data analysis, and system upgrades, ensuring reliable and efficient performance. Effective collaborator, thriving in team settings, adaptable to evolving project requirements and consistently delivering impactful results. Skilled in troubleshooting, software implementation, and user training with commitment to excellence and innovation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Junior System Analyst
Custom Windows System
10.2021 - 10.2024
- Answer and resolve helpdesk tickets
- Setup and replace computer hardware and software
- Ordered parts and supplies for computers and factory equipment.
- Traveled to Jacksonville, FL, and Miami, FL to physically support facilities.
I.T. Helpdesk Tech 1
Marion County Sheriff Office
04.2018 - 10.2021
- Adding/removing of software
- Adding/removing hardware
- Asset tracking
- Provided good customer experience
- Troubleshooting within windows os and mac os
- Add/modify user accounts
- Add/modify email groups
- Respond to incoming phone calls and make tickets
- Traced and activated network ports
- Add/remove computers from domain
Owner
Happy Nail
04.2015 - 10.2018
- Payroll
- Take appointments
- Host
- Handled money Transaction
- Serve customers beverages
Rad Aide
Munroe Regional Medical Center
04.2016 - 04.2018
- Patient transport from floor to radiology Dept
- Assist patients to wheelchair and Gurney
- Assist patients with comfort when other health care workers were not available
Receptionist
Luxury Nails and Spa
07.2014 - 04.2016
- Take appointments
- Host
- Handled money Transaction
- Serve customers beverages
Security Officer Supervisor
Pinkerton Government Services
10.2007 - 01.2012
- Monitor room supervisor
- Weekend shift supervisor
- Maintained logs of military secure areas
- Monitored badge access
- Filed paperwork for background checks
- Maintained secret clearance
Security Officer
Wackenhut Security Services
01.2005 - 10.2007
- Maintained logs of military secure areas
- Monitored badge access
- Maintained secret clearance
- Routine patrols of facilities
Education
High School Diploma -
American Home School
Lansing, IL02.2003
CompTia A+. Network +, And Security + - Information Technology
Marion Technical College
Ocala, Florida02.2016
Associate of Science - Information Technology
College of Central Florida
Ocala, FL08-2018
Skills
- Business process improvement
- Application support
- Version control
- Software testing
- End-user support
- Diagnostic tools
- Information security
- Microsoft desktop applications
- Software and hardware updates
- Network configuration
- Reliability
Certification
- A.S. Degree Information Technology
- Comp TIA A+
- Comp TIA Security +
- Testout Security Pro
- Testout Networking Pro
References
Available upon request
Timeline
Junior System Analyst
Custom Windows System
10.2021 - 10.2024
I.T. Helpdesk Tech 1
Marion County Sheriff Office
04.2018 - 10.2021
Rad Aide
Munroe Regional Medical Center
04.2016 - 04.2018
Owner
Happy Nail
04.2015 - 10.2018
Receptionist
Luxury Nails and Spa
07.2014 - 04.2016
Security Officer Supervisor
Pinkerton Government Services
10.2007 - 01.2012
Security Officer
Wackenhut Security Services
01.2005 - 10.2007
- A.S. Degree Information Technology
- Comp TIA A+
- Comp TIA Security +
- Testout Security Pro
- Testout Networking Pro
High School Diploma -
American Home School
CompTia A+. Network +, And Security + - Information Technology
Marion Technical College
Associate of Science - Information Technology
College of Central Florida
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