Dynamic professional with 6+ years in retail roles. Expert in customer service, inventory management, and sales optimization. Proven track record of enhancing store profits and team leadership.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Operations Manager
Dri Right Restorationn
10.2022 - Current
Directed daily business operations, overseeing workflow management, team coordination, and project execution to support operational efficiency and service quality.
Developed project bids and cost estimates for residential and commercial restoration projects, evaluating scope, labor, and materials to support competitive pricing and profitability.
Cultivated client relationships and professional referral networks to generate leads, expand the customer base, and support business growth. Generated more than $300K YOY for personal leads.
Managed client communications throughout the project lifecycle, establishing expectations, providing progress updates, and resolving concerns to maintain customer satisfaction.
Coordinated with insurance carriers on large-scale restoration projects to facilitate claims processing, secure project approvals, and support timely execution.
Obtained and maintained industry certifications required for expanded service offerings and state-regulated restoration work, strengthening operational capabilities and business development opportunities.
Private Security Officer
Freelance
06.2020 - 06.2022
Delivered solo and team-based protective security services for high-net-worth individuals (HNWIs), conducting ongoing threat assessments, maintaining situational awareness, and implementing protective measures to mitigate security risks.
Conducted security evaluations for commercial businesses and educational institutions, identifying vulnerabilities and assessing existing security measures to strengthen risk mitigation and overall safety.
Served as Safety and Security Coordinator for Poolville Independent School District, supporting school safety initiatives, security planning, and emergency preparedness.
Developed and implemented security protocols, emergency action plans, and written risk assessment reports to address identified vulnerabilities, establish response procedures, and enhance organizational preparedness.
Developed and delivered active-shooter awareness and response training for guardians at Poolville and Peaster Independent School Districts, strengthening threat recognition, situational awareness, and emergency response readiness.
Served as Pistol and Rifle Training Officer for Consolidated Training Group, delivering firearms instruction and reinforcing safe handling practices and established training standards.
Led advance security teams in conducting pre-site visits, evaluating site-specific security risks, and coordinating operational planning to support effective protective operations.
Supervised and coordinated multiple security contractors, managing personnel assignments and timesheet administration to support workforce accountability and operational efficiency.
Provided contract security services for Shaffer and Integrity Security Solutions, adapting protective strategies and operational procedures to diverse client requirements and security environments.
Sheriff's Deputy
Parker County Sheriff's Office
09.2016 - 04.2021
Responded to a broad range of citizen calls for service, assessing situations, resolving conflicts, managing incidents, and taking appropriate action to preserve public safety and maintain order.
Collaborated with local, state, and regional law enforcement agencies, including the Texas Department of Public Safety (DPS), to coordinate responses, share information, and support joint operations.
Served voluntarily on the Parker County Sheriff’s Office Honor Guard, representing the agency at official ceremonies and events with professionalism, discipline, and attention to protocol.
Engaged with community members to promote public safety awareness, provide guidance on crime prevention, and strengthen relationships between law enforcement and the community.
Served as School Resource Officer for Poolville Independent School District, supporting campus safety, building relationships with students and staff, and addressing school security concerns.
Assisted with school guardian training for Poolville ISD, supporting preparedness initiatives, situational awareness, and security measures designed to protect students, staff, and school facilities.
Education
TCOLE - Basic Peace Officer Certification - First Responder
Navarro College
Waxahachie, TX
06-2016
Skills
Texas Ranger Search & Rescue Certified
Personal Protection Officer certified-TXDPS
ALERRT Certified Instructor
ALERRT Terrorism Response Tactics- Active Shooter
Basic SRO Certified-NASRO
Over 70 hours of Active Shooter Training
1,524 hours of Law Enforcement training (to-date)
Confined Space Certification
NRA certified Range Safety Officer
NRA Pistol Instructor
Crime scene clean up and site management certified
Certification
Texas Ranger Search & Rescue Certified
Personal Protection Officer certified-TXDPS
ALERRT Certified Instructor
ALERRT Terrorism Response Tactics- Active Shooter
Basic SRO Certified-NASRO
Over 70+ hours of Active Shooter Training
Confined Space Certification
NRA certified Range Safety Officer
NRA Pistol Instructor
Crime Scene clean-up and site management certified
Timeline
Operations Manager
Dri Right Restorationn
10.2022 - Current
Private Security Officer
Freelance
06.2020 - 06.2022
Sheriff's Deputy
Parker County Sheriff's Office
09.2016 - 04.2021
TCOLE - Basic Peace Officer Certification - First Responder