Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
CCA
USPS
New York, NY
07.2021 - Current
Sorted mail to be delivered according to route and customer address.
Scanned packages for delivery tracking.
Delivered packages and letters to residential customers.
Collected signatures from recipients of registered mail items.
Recorded addresses, weights, and other information on outgoing mail.
Maintained records of all deliveries made during the day.
Operated a vehicle in accordance with safety regulations.
Informed customers of package arrival or delays when necessary.
Responded to customer inquiries regarding postal services and products.
Reported any damaged or missing mail items to supervisor immediately.
Provided friendly customer service at all times while delivering mail.
Verified accuracy of addresses before delivering packages.
Assisted other carriers with their routes as needed during peak periods.
Updated daily delivery logs to record number of deliveries made.
Ensured compliance with federal laws related to privacy protection.
Provided assistance in sorting large volumes of mail at post office facility.
Handled undeliverable mail in accordance with established procedures.
Concierge
AVE Apartments
Florham Park
01.2019 - 03.2021
Monitor incoming and outgoing activities to ensure resident safety and satisfaction.
Responded promptly to all customer inquiries via telephone, email, or face-to-face contact while maintaining a friendly demeanor.
Organized packages received by mail or courier on behalf of guests while ensuring they were tracked correctly.
Ensured compliance with safety regulations within the workplace by following established guidelines.
Assisted with check-in and check-out procedures, including confirming reservation details and providing directions to guest rooms.
Purchasing Clerk
Flying Foods
Newark
01.2015 - 01.2019
Purchase food supplies for international and domestic airlines on a weekly basis with a weekly budget of more than $220,000
Log in incoming and outgoing food inventory supplies on a daily basis for distribution at regional offices in Boston, New York, and New Jersey
Rearrange, convert, and weigh all incoming food products for accurate accountability on a daily basis for precise value and inventory count
Manage store keepers on food packaging for professional food aesthetics and food presentation.
Security Officer
Sterling Security
Newark
01.2012 - 01.2015
Monitored site, providing physical security of contracted employer’s facility, personnel, and supplies
Provided high crime area security for contracted site trucks in excess of $5,000,000
Scanned surrounding area of contracted site for suspicious activity, providing safety and security on all checked in employees on site.
Receiving Manager
Modell’s Sporting Goods
Newark
01.2001 - 01.2009
Managed, logged, and kept records on all incoming sporting goods worth between $100,000-$250,000 on a weekly basis for store distribution
Knowledge on all store products giving customers knowledge on products suited for them, increasing high return rate
Managed employees on all inventory operations, including inventory filing, yearly inspections, and scanning for internal/external theft
Worked with loss prevention team on internal theft, following irregular patterns of suspicious employees recovering in excess of $30,000.
Education
Associates Degree - Cybersecurity
Devry University
New Brunswick, NJ
Skills
Working knowledge of Windows 10, Microsoft Office 2019, cash register operations with ability to keep impeccable records on products, personnel, and service requests