Anthony Snider
Lead Attendant Enviromental Services
Elmont,NY
Summary
Confident leader experienced in Supervisor Role. Motivates, trains and manages team to meet expectations every day. Knowledgeable about hospital operations, safety and cleaning procedures
Meticulous Janitorial Supervisor oversees janitorial operations promoting safe environment and quality service to achieve maximum customer satisfaction, protection of assets and minimal expenses. Coordinates scheduling and supervises activities of janitorial staff to promote clean and orderly building, ground and premises by performing complex cleaning and maintenance tasks. Strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines.
Overview
17
17
years of professional experience
Work History
Lead Attendant Enviromental Services
Northwell Health
05.2019 - Current
- Implemented inventory control measures to reduce waste and streamline operations.
- Mentored junior staff members on best practices in customer service, enhancing the overall quality of support provided.
- Oversaw safeguarding company assets and reducing discrepancies in financial records for inventory stock.
- Collaborated with management to develop strategies for increasing reducing costs for inventory and laundry supplies
- Resolved guest complaints promptly, fostering positive relationships
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Assisted in the planning and execution of special events, ensuring a memorable experience for attendees.
- Coordinated with other departments to ensure seamless operation across all aspects of the Hospital
Material handler, Customer service rep, dispatch in training
Urban Express
05.2013 - 05.2019
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Reduced order processing time with streamlined material handling procedures.
- Used hand-held scanners and physical logs to accurately track item movements.
- Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Minimized downtime during shift changes by conducting thorough handover briefings between incoming and outgoing teams.
Sales Associate, Overnight Inventory team
Wal-Mart
12.2007 - 11.2012
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Hempstead High School
Hempstead, NY 05.2001 -
Skills
Organization skills
Able to perform multiple tasks simultaneously to coordinate and prioritize
Capable of following and accomplishing instructions with supervision
Policy Enforcement
Effective Delegation
Guest Relations
Safety awareness
Professional Demeanor
Reliability
Task Prioritization
Team Collaboration
Effective Communication
Additional Information
extremely proficient with Microsoft Outlook and knowledgeable about Northwell Health's technological tools, including teams and data tracking. Additionally adept in organizing and filing papers, maintaining records current, and timely filing.
Timeline
Lead Attendant Enviromental Services
Northwell Health
05.2019 - Current
Material handler, Customer service rep, dispatch in training
Urban Express
05.2013 - 05.2019
Sales Associate, Overnight Inventory team
Wal-Mart
12.2007 - 11.2012
High School Diploma -
Hempstead High School
05.2001 -