Anthony Sperry
Germantown,TN
Summary
Motivated business professional bringing 15 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
23
23
years of professional experience
Work History
Owner
Relocrate Llc
03.2013 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
Courier
Blue Sky Courier
11.2000 - 03.2013
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Inspected truck prior to delivery, checking for proper stowage of packages.
Graphic Designer
Crye-Leike
03.2002 - 11.2004
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Received accolades from clients for consistently delivering exceptional design work within tight deadlines.
Education
Associate of Arts - Graphic Design
Southwest Tennessee Community College
Memphis, TN05.2004
Skills
- Labor Relations
- Business Management
- Operations Management
- Project Management
- Customer Relations
- Staff Hiring
- Inventory Management
- Decision Making
- Quality Control
- Problem Solving
- Creative Thinking
- Quality Assurance
- Employee Training
- Accounting Management
- Organizational Development
Affiliations
- Ultra Marathon Runner
- Camping and Kayaking
- Carpentry
- Handy with DIY projects and auto mechanics
Timeline
Owner
Relocrate Llc
03.2013 - Current
Graphic Designer
Crye-Leike
03.2002 - 11.2004
Courier
Blue Sky Courier
11.2000 - 03.2013
Associate of Arts - Graphic Design
Southwest Tennessee Community College