Anthony Spicer
Milwaukee,WI
Summary
Seasoned Retail Professional with expertise in selecting high-quality merchandise and managing payment requirements to enhance customer satisfaction. Vigilant Transportation Security Officer with a proven track record in threat assessment, passenger screening, and effective communication, reinforcing safety protocols with precision. Committed to fostering secure travel environments through proactive security measures and collaborative teamwork.
Overview
11
11
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Milwaukee, Wisconsin
07.2025 - Current
- Screen passengers and baggage for prohibited items using advanced security equipment.
- Conduct thorough inspections of carry-on luggage and personal belongings.
- Enforce security regulations and protocols to ensure safety at checkpoints.
- Monitor passenger behavior for suspicious activities or security threats.
- Searched individuals and baggage for weapons and other prohibited items.
- Provide clear directions to passengers regarding security procedures and policies.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Guarded restricted areas to prevent unauthorized entry.
Personal Shopper
Shipt/Instacart
Milwaukee
06.2022 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Coordinated with customers to ensure timely delivery of products.
- Suggested comparable products to replace out-of-stock items.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Asked store associates for help locating missing products.
Grocery Manager
Kroger
Milwaukee, WI
12.2015 - 06.2022
- Drove consistent grocery sales with effective merchandising and promotions implementation.
- Assessed grocery store cleanliness and ensured proper stocking of shelves, refrigerated sections, and freezers to enhance shopping experience.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Distributed daily tasks to employees and monitored completion to maintain operational efficiency.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Led by example and took responsibility for all actions drive culture of performance excellence.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
Education
High School Diploma -
Vincent High School
Milwaukee, WISkills
- Security screening
- Surveillance techniques
- Threat detection
- Crisis management
- Vendor engagement
- Customer service and assistance
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Training and mentoring
- Active listening
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
07.2025 - Current
Personal Shopper
Shipt/Instacart
06.2022 - Current
Grocery Manager
Kroger
12.2015 - 06.2022
High School Diploma -
Vincent High School