Anthony Stanford
Disasters Case Management Supervisor
Raeford,NC
Summary
As a Disasters Case Management Supervisor with 15 years of progressive experience in Area of Public Assistance Programs 428,404 and 406 Mitigation In-depth knowledge. With strong and collaborative with State and local Government and manages workflow to support dynamic teams. Spearheads operational effectiveness and efficiencies to develop quality improvement and resolve any applicant concerns.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
Work History
Disaster Case Manager Supervisor
Horne
Durham, NC
09.2019 - Current
- Disaster Case Manager Lead, I manage a team of 20 Case Managers who provide disaster case management services to individuals and families impacted by disasters under the Community Development Block Grant for Disaster Recovery Program. Secondly, I ensure that my staff members are completing Assessments, developing Service Plans, and making appropriate community referrals for additional services. Thirdly, I ensure my staff members maintain appropriate contact with the applicant. And ensure that their Service Plan is completed timely. And QA/QC reviews all programs and functions and prepares detailed reports. Manage a database (Salesforce) of reports, corrective actions, and other pertinent information in the system of record. Work closely with program teams to resolve identified issues to conclusion. I also Engage in continuous knowledge development regarding HUD and CDBG-DR rules and regulations. Thirdly, I collaborate with state and local government. And with the Applicant Service Coordinator to resolve any applicant concerns. In addition, I serve as subject matter expert for details of key performance indicator timesheets, purchase orders, and other documentation.
Income Maintenance Caseworker II
Cumberland County Department Of Social Services
Fayetteville, NC
01.2019 - 09.2019
- Developed individual plans for self-sufficiency.
- Determined if applicants met eligibility for public assistance programs.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Made referrals to appropriate services.
- Communicated with people from various cultures and backgrounds on application process.
Testing Administrator
Cumberland County Schools
Fayetteville, NC
01.2016 - 06.2018
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
- Developed curriculum and lesson plans to achieve objectives of each course.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Permanent Substitute Teachers
Cumberland County Schools
Fayetteville, NC
01.2007 - 05.2016
- Utilized technology to enhance student education and grasp of materials.
- Implemented prepared lesson plans in established classrooms.
- Completed documentation of attendance, grades and other required details.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Led classroom activities for play-based and immersive learning.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
92Y Unit Supply Specialist
US Army
Fort Bragg, NC
02.1996 - 09.2005
- Responded to critical supply chain issues and devised contingency solutions to mitigate supply chain risk or inbound or outbound logistics disruptions.
- Analyzed and applied benchmarking, cost and value chain analysis, and supply chain analysis.
- Assisted in logistical training, issued property and shipped and received assets.
- Served as first-line supervisor and integrated supply chief and held and maintained top-secret clearance.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
Education
Master of Arts - Master of Arts: Emergency And Disaster Management
American Public University System
Charles Town, WV 11.2023 - 08.2024
Bachelor's - Criminal Justice
Campbell University
Buies Creek, NC2018
Associate of Arts degree -
Campbell University
Buies Creek, NC2003
Skills
- Skills
- HTML, Python, Linux system, Microsoft Office, Windows, Works, Power Point, Excel, Blackboard, and Smart Board QA/QC Databases, GIS, SharePoint, Salesforce
- Case Planning
- Individualized Plans
- Case Planning and Management
- Work Assignments
Timeline
Master of Arts - Master of Arts: Emergency And Disaster Management
American Public University System
11.2023 - 08.2024
Disaster Case Manager Supervisor
Horne
09.2019 - Current
Income Maintenance Caseworker II
Cumberland County Department Of Social Services
01.2019 - 09.2019
Testing Administrator
Cumberland County Schools
01.2016 - 06.2018
Permanent Substitute Teachers
Cumberland County Schools
01.2007 - 05.2016
92Y Unit Supply Specialist
US Army
02.1996 - 09.2005
Bachelor's - Criminal Justice
Campbell University
Associate of Arts degree -
Campbell University