Overview
Work History
Education
Skills
Timeline
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Anthony Sulaica

Joliet,IL

Overview

6
6
years of professional experience

Work History

Cook

Applebee's Grill + Bar
04.2017 - 07.2020
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Manager

McDonald's Restaurant
04.2014 - 07.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Sales Associate

Marshalls
04.2018 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cook

Chilis's Bar and Grill
05.2017 - 05.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Cook

Buffalo Wild Wings
02.2014 - 07.2018
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Education

High School Diploma -

Joliet West High School
Joliet, IL
06.2014

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Strong attention to safe food handling procedures
  • Surface cleaning
  • Grilling
  • Contamination prevention
  • Food plating
  • Food handler certification
  • Ingredients measuring
  • Sauce making

Timeline

Sales Associate

Marshalls
04.2018 - 07.2019

Cook

Chilis's Bar and Grill
05.2017 - 05.2019

Cook

Applebee's Grill + Bar
04.2017 - 07.2020

Manager

McDonald's Restaurant
04.2014 - 07.2020

Cook

Buffalo Wild Wings
02.2014 - 07.2018

High School Diploma -

Joliet West High School

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Anthony Sulaica