Hardworking Technician, successful at completing inspections, maintenance and repairs on vehicles. Customer Service with effective communication, Manages upset customers.
Overview
3
3
years of professional experience
Work History
Senior Technician
Valvoline Oil Change
10.2022 - Current
Preformed oil changes, differential fluid exchanges, transmission services along with basic maintenance.
Trained team members on customer service and how to preform vehicle services.
Assisted with inventory counts and stocking of merchandise.
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Maintained high customer satisfaction standards to meet or exceed targets.
Assist in store operations by counting cash drawers, reviewing equipment inventory, opening and closing the store and supervising staff.
Auto Technician
Balise Nissan Of Warwick
10.2021 - 11.2022
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Kept shop areas neat, clean, and free of safety hazards.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Operation of machinery including, vehicle lift, tire change/balancing machines.
Sales Associate
AutoZone
04.2021 - 10.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.
Used in-store system to locate inventory and place special orders for customers.
Assistant Manager/Customer Service Representative at Valvoline Instant Oil ChangeAssistant Manager/Customer Service Representative at Valvoline Instant Oil Change