Anthony Thomas
Columbus
Summary
Detail-oriented professional with a versatile background in office administration and customer service. Known for effective verbal communication and ability to process information efficiently, ready to support operational improvements and enhance team dynamics.
Overview
6
6
years of professional experience
Work History
Office Assistant
The Ohio State University, Housing Services
Columbus, OH
09.2023 - Current
- Assisted in maintaining accurate records of resident applications and service requests using university databases.
- Coordinated communication between residents and staff, ensuring timely responses to inquiries and concerns.
- Streamlined office procedures, improving overall efficiency in document processing and information retrieval.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Processed incoming and outgoing mail and packages according to established procedures.
Crew Member
Dunkin' Donuts
Youngstown, OH
05.2020 - 08.2023
- Delivered exceptional customer service while efficiently processing orders and maintaining a clean work environment.
- Operated coffee machines and other equipment to prepare beverages and food items consistently.
- Collaborated with team members to ensure timely service during peak hours, enhancing operational flow.
- Trained new crew members on standard operating procedures, fostering team efficiency and cohesion.
Education
Psychology
The Ohio State University
Columbus, Ohio, OH05-2027
High School Diploma -
Youngstown Rayen Early College
Youngstown, OH05-2023
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Prioritizing work
- Relationship building
- Multitasking and organization
- Teamwork and collaboration
- Heavy lifting
- Leadership qualities
Languages
English
Native or Bilingual
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Gym Workouts
- Youth Development Programs
- Playing Sports
- Team Sports
Timeline
Office Assistant
The Ohio State University, Housing Services
09.2023 - Current
Crew Member
Dunkin' Donuts
05.2020 - 08.2023
Psychology
The Ohio State University
High School Diploma -
Youngstown Rayen Early College