Anthony Thomas
Humble
Summary
Dedicated Charter Coordinator with a track record in managing client relationships and enhancing customer satisfaction. Strong communication and problem-solving skills have facilitated timely transportation solutions for diverse client needs.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Charter Coordinator
First Student
HOUSTON
07.2024 - Current
- Coordinated charter requests and schedules, ensuring alignment with diverse client needs.
- Communicated with drivers to ensure timely pickups and drop-offs.
- Managed client relationships, enhancing service delivery and fostering client loyalty.
- Organized transportation logistics for special events and field trips.
- Resolved client inquiries and issues promptly, contributing to high levels of client satisfaction.
- Collaborated with local schools to schedule regular transportation services.
- Provided excellent customer service by responding promptly to inquiries from potential clients or existing customers.
School Bus Driver
First Student Transportation
HOUSTON
05.2023 - Current
- Operated school buses safely for various routes and schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Communicated arrival times to school officials, ensuring timely student drop-off.
- Managed student behavior, fostering a safe and respectful riding environment.
- Reported vehicle maintenance issues to management, facilitating timely repairs and safety compliance.
- Transported students to school in a timely manner while keeping assigned route schedule.
Manager
A & S Transport
Houston
02.2012 - 04.2023
- Managed daily operations of transport logistics and fleet management.
- Coordinated schedules and routes, optimizing delivery services for timely arrivals.
- Supervised a team of drivers, ensuring compliance with safety regulations.
- Trained staff on customer service and safety protocols, enhancing service quality.
- Cultivated client relationships to accurately address transportation needs.
- Oversaw inventory management and equipment maintenance schedules.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Some College (No Degree) - Journeyman Deiseal Mechanic
HCC
Jacinto CollegeSkills
- Transportation logistics
- Route optimization
- Schedule coordination
- Fleet safety compliance
- Customer relationship management
- Inventory management
- Vehicle inspection
Certification
Journeyman Deiseal Mechanic
Timeline
Charter Coordinator
First Student
07.2024 - Current
School Bus Driver
First Student Transportation
05.2023 - Current
Manager
A & S Transport
02.2012 - 04.2023
Some College (No Degree) - Journeyman Deiseal Mechanic
HCC