
Dynamic customer service professional with a proven track record at Alpha Omega Power Technologies, excelling in payment processing and customer relations. Leveraging critical thinking and active listening skills, I consistently enhance customer satisfaction and streamline operations, achieving significant improvements in account management and service efficiency.
Outbound calls to customers about past due payments. Make corrections and changes to account holders
Cycle count. Picking and packing . Shipping and receiving duties . Loading trucks for shipping
Picking and packing. Cycle counting . Sorting . Using scanners to process orders for shipments
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Call center experience
Payment processing
Microsoft outlook
Scheduling