Anthony Travis
Houston
Summary
Dedicated aviation professional with a strong commitment to leveraging skills and abilities to contribute to organizational success. Proven track record of fostering growth through diverse experiences, enhancing both personal and professional development. Eager to represent a forward-thinking company in the aviation industry while delivering exceptional service and performance.
Overview
6
6
years of professional experience
Work History
Guest Service Agent
AGI Ground, INC / Spirit Airlines
Houston
05.2019 - 01.2025
- Collaborated with Spirit Airlines via third-party service, ensuring seamless operations in compliance with company policies.
- Streamlined flight check-in procedures for travelers.
- Coordinated reservation schedules, ensuring prompt bookings for immediate and future trips.
- Resolved reservation queries and modification requests in accordance with company policy.
- Coordinated staff coverage and alignment to maintain operational efficiency during shifts.
- Assisted with obtaining unattended passenger bags and recorded any damaged or missing baggage.
- Ensured compliance with FAA and Spirit policies to maintain operational standards.
- Developed effective schedules for Ramp and Guest Service Agents.
- Maintained strong relationships with agents to foster a positive work environment.
Supervisor of Operations
Spirit Airlines
HOUSTON
05.2019 - 01.2025
- Managed operational flight plans, ground services, and crew operations with a focus on safety compliance.
- Leveraged real-time data to identify irregular operations, to work towards a solution to get operations running smoothly.
- Adhered to FAA regulations in all flight operations.
- Monitored weather conditions, airspace restrictions, and other safety factors affecting flights.
- Collaborated with air traffic control for safe and efficient flight slot planning.
- Managed flight operations using Sabre, Decs, and Res systems.
- Coordinated with Crew Services and in-flight teams to address above-wing queries.
Staff Assistant
Spirit Airlines Inc.
Houston
05.2019 - 01.2025
- Facilitated operational support to cabin crew and leadership team.
- Followed FAA regulations to ensure compliance.
- Prepared the crew for special projects and promotions being rolled out.
- Collaborated with operations coordinators on inflight service management.
- Handled administrative functions such as crew meetings, arranging travel and hotel accommodations, crew IDs, parking permits, handling mail delivery, ordering supplies, filing expense reimbursements, and maintaining the e-board in crew rooms.
- Utilized Sabre, Res, and DECS to support flight operations.
- Managed the execution of essential onboarding processes involving training sessions, badge distribution, fingerprinting procedures, and enabling system access.
- Coordinated personnel projects to maintain high morale, such as celebrating birthdays, holidays, employee recognitions, and other moments of comfort.
Education
Bachelor's Degree - Psychology, Business Management Minor
ALABAMA STATE UNIVERSITY
Montgomery, AL12.2018
High School - Music Education
LINCOLN PARK HIGH SCHOOL
Chicago, IL06.2009
Skills
- Valuable Communication Abilities
- Critical Comprehension Skills
- Detail-Oriented Computation
- Readable Script
- Effective Verbal Communication
- Experienced with Software Platforms
- Apple Software Proficiency
- Microsoft Office Proficiency
- Efficient Data Entry
- Conceptual Design Expertise
- Effective Problem-Solving
- Group Task Management
- Guest service and assistance
Affiliations
- Pianist
- Dancer
- Journalism
References
Decordia Foster, Hospitality Manager - 7138769633
Tonya Pearson , Spirit Supervisor - 661-379-7311
Timeline
Guest Service Agent
AGI Ground, INC / Spirit Airlines
05.2019 - 01.2025
Supervisor of Operations
Spirit Airlines
05.2019 - 01.2025
Staff Assistant
Spirit Airlines Inc.
05.2019 - 01.2025
Bachelor's Degree - Psychology, Business Management Minor
ALABAMA STATE UNIVERSITY
High School - Music Education
LINCOLN PARK HIGH SCHOOL
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