Anthony Travis
Houston,TX
Summary
Dedicated aviation professional with a strong commitment to leveraging skills and abilities to contribute to organizational success. Proven track record of fostering growth through diverse experiences, enhancing both personal and professional development. Eager to represent a forward-thinking company in the aviation industry while delivering exceptional service and performance.
Overview
1
1
year of professional experience
Work History
Guest Service Agent/Shift Supervisor/Ramp Agent
AGI Ground, INC
Houston, TX
05.2024 - Current
- Collaborated with Spirit Airlines via third-party service, ensuring seamless operations in compliance with company policies.
- Streamlined flight check-in procedures for travelers.
- Coordinated reservation schedules, ensuring prompt bookings for immediate and future trips.
- Resolved reservation queries and modification requests in accordance with company policy.
- Coordinated staff coverage and alignment to maintain operational efficiency during shifts.
- Assisted with obtaining unattended passenger bags and recorded any damaged or missing baggage.
- Ensured compliance with FAA and Spirit policies to maintain operational standards.
- Developed effective schedules for Ramp and Guest Service Agents.
- Maintained strong relationships with agents to foster a positive work environment.
Education
Bachelor's Degree - Psychology, Business Management Minor
ALABAMA STATE UNIVERSITY
Montgomery, AL12.2018
High School - Music Education
LINCOLN PARK HIGH SCHOOL
Chicago, IL06.2009
Skills
- Valuable Communication Abilities
- Critical Comprehension Skills
- Detail-Oriented Computation
- Readable Script
- Effective Verbal Communication
- Experienced with Software Platforms
- Apple Software Proficiency
- Microsoft Office Proficiency
- Efficient Data Entry
- Conceptual Design Expertise
- Effective Problem-Solving
- Group Task Management
- Guest service and assistance
References
- Kolbie Williams , Co-Supervisor AGI - 2818837893
- Decordia Foster, Hospitality Industry/ Supervisor Sheraton Hotel - 7138769633
- Tonya Watts , AGI Supervisor - 661-379-7311
- Taylor S. , AGI Trainer - 7865620190
Affiliations
- Pianist
- Dancer
- Journalism
Timeline
Guest Service Agent/Shift Supervisor/Ramp Agent
AGI Ground, INC
05.2024 - Current
Bachelor's Degree - Psychology, Business Management Minor
ALABAMA STATE UNIVERSITY
High School - Music Education
LINCOLN PARK HIGH SCHOOL
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