Anthony Traylor
Dallas
Summary
Experienced leadership professional with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion.
Overview
12
12
years of professional experience
Work History
Express Clearance Resolutions Team Lead
FedEx Logistics
Memphis, TN
02.2022 - Current
- Led cross-functional teams to streamline logistics operations and enhance service delivery.
- Developed and implemented process improvements to optimize customer service workflows and reduce consumer delays.
- Trained and mentored junior staff on best practices in clearance resolutions and management by implementing strategic protocols.
- Coordinated with various departments to ensure accurate compliance and fulfillment while engaging customer satisfaction levels.
- Executed strategic planning sessions to align team goals with organizational objectives for enhanced productivity.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Ramp Agent Supervisor
FedEx Express
Memphis, TN
01.2014 - 09.2021
- Directed nightly ramp operations within a major FedEx Express hub, supporting high-volume aircraft dispatch schedules
- Ensured FAA weight & balance compliance and adherence to company safety protocols
- Monitored operational performance to maintain on-time departure standards
- Identified workflow inefficiencies and implemented corrective adjustments to improve turnaround time
- Coordinated across load planners, sort operations, and flight crews to resolve time-sensitive issues
- Maintained and audited operational documentation to ensure reporting accuracy and compliance
Education
High School Diploma -
West Memphis High School
West Memphis, ARSkills
- Team Supervision
- Workflow Optimization
- Training & Development
- Ability to follow protocol, policies & compliance
- Cross-team coordination
- Microsoft Office Suite
- Adobe Creative Suite
- Documentation & Reporting
- Data-driven decision making
- Customer Relationship Management
- Conflict Resolution
- Adaptability in High-Pressure Environments
- Process improvement
- Reducing delays and cost
Timeline
Express Clearance Resolutions Team Lead
FedEx Logistics
02.2022 - Current
Ramp Agent Supervisor
FedEx Express
01.2014 - 09.2021
High School Diploma -
West Memphis High School