Anthony Valenza
Miami Lakes
Summary
Reliable, hardworking, and tech-curious individual seeking an entry-level Field Operations Associate role at Serve Robotics. Brings strong attention to detail, problem-solving skills, and a passion for robotics and new technology. Eager to learn and contribute to the safe and efficient operation of autonomous delivery robots.
Overview
6
6
years of professional experience
Work History
DoorDash/ Uber Eats
DoorDash
Miami
01.2025 - Current
- Delivered food efficiently while using GPS and managing multiple deliveries.
- Solved real-time delivery issues and communicated with customers.
- Gained knowledge of routing, timing, and urban mobility.
Package Handler Seasonal
UPS
Miami Lakes
05.2024 - 12.2024
- Loaded and unloaded packages from delivery trucks and conveyor systems.
- Sorted packages by destination for efficient processing and delivery routes.
- Operated hand-held scanners to track package movement through the facility.
- Maintained a clean work area to ensure safety and organization standards.
- Collaborated with team members to meet daily package handling goals.
- Followed safety procedures to minimize risks during package handling tasks.
- Conducted routine checks on equipment to ensure proper functioning and safety.
- Assisted in loading delivery trucks with prepared packages.
Technical Support/ Locksmith Dispatcher
24 Hour Locksmith Services
Hollywood
08.2023 - 04.2024
- Provided emergency lockout services to clients in urgent situations.
- Collaborated with team members to streamline workflow processes and improve service efficiency.
- Used the provided system to communicate with and dispatch locksmiths to customers' locations.
- Make outbound calls to customers after service was provided to gain feedback, and make sure the process went smoothly.
- Answered complaint calls and worked out a solution cordially with existing customers.
Package Handler
FedEx:Ground
Medley
08.2022 - 05.2023
- Operated conveyor systems to move packages efficiently.
- Loaded and unloaded trucks, ensuring proper handling of packages.
- Followed safety protocols to maintain a secure working environment.
- Scanned packages for tracking and inventory management accuracy.
- Collaborated with team members to streamline package processing tasks.
- Assisted in training new employees on package handling procedures.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Labeled parcels accurately according to company guidelines.
Team Member
Chipotle
Miami Gardens
03.2021 - 06.2022
- Assisted customers with product selection and inquiries during peak hours.
- Maintained cleanliness and organization of work areas and displays.
- Collaborated with team members to ensure efficient workflow and service.
- Handled cash transactions accurately and processed payments swiftly.
Front Desk Sales Associate
Planet Fitness
Hialeah
09.2019 - 07.2020
- Welcomed members and guests, ensuring a friendly and positive atmosphere.
- Assisted with membership inquiries and guided potential members through options.
- Processed new member sign-ups using company software efficiently and accurately.
- Managed front desk operations, including scheduling appointments and handling phone calls.
- Maintained cleanliness and organization of the front desk area and lobby space.
- Collaborated with team members to ensure smooth daily operations at the facility.
Education
High School Diploma -
Barbara Goleman Senior High School
Miami, FL05-2020
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkills
- Basic troubleshooting and repairs
- Good with tools and hands-on work
- Comfortable using apps and tablets
- Reliable, punctual, and organized
- Follows safety rules and protocols
- Clear communication and teamwork
- Willing to work outdoors and on the move
- Fast learner with an interest in robotics and tech
- Attention to detail
- Food delivery logistics
- Package sorting
- Cash handling
- Conflict resolution
- Organization and time management
Affiliations
- Built and maintained custom gaming PC setups
- Follower of robotics, EV, and autonomous tech trends
- Car enthusiast – basic maintenance and modding experience
- Outdoor sports and biking – comfortable with physical activity
- Installed car parts (lights, brakes, sensors)
- Repaired electronics or game consoles
- Set up your home Wi-Fi or smart home devices
- Helped troubleshoot tech for friends/family
Timeline
DoorDash/ Uber Eats
DoorDash
01.2025 - Current
Package Handler Seasonal
UPS
05.2024 - 12.2024
Technical Support/ Locksmith Dispatcher
24 Hour Locksmith Services
08.2023 - 04.2024
Package Handler
FedEx:Ground
08.2022 - 05.2023
Team Member
Chipotle
03.2021 - 06.2022
Front Desk Sales Associate
Planet Fitness
09.2019 - 07.2020
High School Diploma -
Barbara Goleman Senior High School
Some College (No Degree) - Business Administration
Miami Dade College