Anthony Vickery
Amelia, OH,Ohio
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Laborer
Flooring By Amelia
09.2022 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Organized materials, tools and equipment to supply team members.
Insurance Advisor
Allstate Corp
06.2022 - 09.2022
- Evaluated business and individual customer needs and financial situations to propose individualized policy recommendations.
- Developed marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
Logistics Account Executive
TQL
01.2022 - 06.2022
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Sales and Leasing Consultant
Mark Williams Auto Group
06.2021 - 01.2022
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Education
No Degree - Sports Management
Western Kentucky University
Bowling Green, KYNo Degree - Criminal Justice
University of Cincinnati Clermont College
Batavia, OHHigh School Diploma -
Goshen High School
Goshen, OH05.2010
Skills
- Time Management
- Attention to Detail
- Verbal and Written Communication
- Sales and Marketing
- Lead Generation
- Contract Negotiation and Closing Tactics
Timeline
Laborer
Flooring By Amelia
09.2022 - Current
Insurance Advisor
Allstate Corp
06.2022 - 09.2022
Logistics Account Executive
TQL
01.2022 - 06.2022
Sales and Leasing Consultant
Mark Williams Auto Group
06.2021 - 01.2022
No Degree - Sports Management
Western Kentucky University
No Degree - Criminal Justice
University of Cincinnati Clermont College
High School Diploma -
Goshen High School
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