ANTHONY Walker
MIRAMAR
Summary
Results-driven sales professional known for effective team leadership and attention to detail. Expertise in training staff and implementing sales strategies to exceed targets and enhance customer experiences.
Overview
20
20
years of professional experience
Work History
COUNTER SALES
Lion Plumbing SUPPLY
Miami
02.2023 - Current
- Trained new employees on counter sales operations.
- Completed daily reports accurately detailing all activities related to the parts counter sales position.
- Assisted with training new counter sales personnel on product knowledge and customer service techniques.
- Created weekly schedules for counter sales staff based on anticipated demand from customers.
- Assisted in training new employees on proper counter sales techniques.
- Processed sales transactions using point-of-sale systems.
- Developed comprehensive sales plans and strategies to meet revenue goals.
Inside Sales Representative
Ferguson Plumbing Supply
Miami
03.2006 - 02.2023
- Developed strong relationships with customers to understand their plumbing needs.
- Provided product knowledge and support to assist customers with purchasing decisions.
- Processed orders accurately and efficiently using company software systems.
- Coordinated with team members to ensure timely order fulfillment and delivery.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Maintained up-to-date knowledge of plumbing supply products and industry trends.
- Collaborated with sales team to implement promotional strategies for new products.
- Assisted in training new staff on sales techniques and product information.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Education
Associate of Arts -
Florida Career College
Pembroke Pines, FL10-2008
Skills
- Training new employees
- Sales reporting
- Point-of-sale systems
- Sales strategy development
- Customer service techniques
- Customer relationship management
- Parts inventory management
- Supply chain coordination
- Problem solving
- Product knowledge enhancement
- Attention to detail
- Team building
- Training & Development
- Networking
- Project planning
- Cultural awareness
- Public speaking
- Team management
- Microsoft office
- Remote office availability
- Computer skills
- Flexible and adaptable
- Problem resolution
Timeline
COUNTER SALES
Lion Plumbing SUPPLY
02.2023 - Current
Inside Sales Representative
Ferguson Plumbing Supply
03.2006 - 02.2023
Associate of Arts -
Florida Career College