Anthony Walton
Hollywood ,FL
Summary
Dynamic and results-oriented professional with a proven track record at Trump Group and Acqualina Resort. Excelled in fast-paced environments, demonstrating exceptional interdepartmental communication and heavy lifting skills. Achieved productivity goals through effective task prioritization and a strong commitment to safety. Known for enhancing guest satisfaction and operational efficiency, leveraging both hard and soft skills to exceed employer expectations.
Overview
5
5
years of professional experience
Work History
Order Selector
Trump Group
08.2021 - 10.2024
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Kept work areas neat, clean and free from debris.
- Greeted customers and directed to requested products.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Picked and packed order items.
Elevator Operator
Acqualina Resort
10.2019 - 07.2021
- Interacted hospitably with guests while traveling in elevator and while on company premises.
- Reported all elevator mechanism problems with supervisors achieve quick resolutions.
- Assisted guests with locating meeting rooms and dining facilities.
- Operated elevators for guests and provided general company information to help maximize facility utilization.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Provided accurate information regarding local attractions, restaurants and activities.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
- Created welcoming and comfortable environment for guests.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Maintained accurate and up-to-date records of guest information.
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
- Responded to guest inquiries to maximize guest satisfaction.
- Facilitated and coordinated transportation services for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Handled customer complaints to satisfy and retain guests.
- Managed check-in and check-out procedures for guests.
Education
High School Diploma -
Hallandale High
Hallandale, FL06.2022
Skills
- Interdepartmental communication
- Heavy lifting
- Task prioritization
Timeline
Order Selector
Trump Group
08.2021 - 10.2024
Elevator Operator
Acqualina Resort
10.2019 - 07.2021
High School Diploma -
Hallandale High
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