Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Meat Department Manager
Meijer
Bloomingdale, IL
03.2016 - 08.2024
Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
Trained new employees in company policies, best practices, and procedures for handling meat products safely.
Managed bakery department, produce department, and meat Department in 8years with the company
Produce Bench Manager
Marianos/Roundys
Skokie Il
05.2014 - 03.2016
Set and merchandised Grand opening stores produce departments
Worked in 4 different stores with varying traffic from one of the slowest $115,000 to $120,000, to a top 5 store with monthly sales in produce from $180,000 to $220,000
Evaluated team member performance regularly, identifying areas of improvement and providing constructive feedback for growth.
Developed comprehensive onboarding procedures to quickly integrate new employees into the team.
Fostered a culture of collaboration among staff, promoting open dialogue and teamwork towards achieving shared goals.
Implemented best practices in resource allocation to reduce costs while maintaining optimal productivity levels.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Store Manager
Top Shelf Supplements
Lake Zurich
10.2013 - 01.2015
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Account Manager
5D Tropical Inc.
Plant City Fl.
08.2012 - 08.2013
Coordinate exporting department, setting up certifications, vet visits and coordinate flights
Worked daily with Microsoft word, office and quickbooks
Handle consumer complaints and grievances patiently and effectively
Maintain consistency with organization policies and regulations.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Apet INC.
04.2009 - 08.2012
Provide Pet stores with Quality Marine fish, freshwater fish and small animals
Educate stores on proper husbandry of animals and aquatic Maintenance and care
Train new employees on Microsoft office, Microsoft Word, Macola, and Citrix
Excellent Customer service
Travel to gain more business and to retain current accounts.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Department Manager
Fish/Reptile Department
02.2008 - 04.2009
Re-Merchandised fresh and saltwater display unit
Created maintenance processes and schedule
Developed inventory mix to satisfy beginners and experienced hobbyists
Educated, trained new and established Pet Counselors to better serve clients
Provided professional off site aquarium installation, service and maintenance
Achieved 34% increase in profit over previous year's sales.