Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
14
14
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Manhattan, NY
03.2020 - Current
Monitored premises to ensure safety and compliance with security protocols.
Conducted regular patrols, identifying and addressing potential security threats proactively.
Responded to alarms and incidents, coordinating with law enforcement as needed.
Maintained detailed logs of daily activities and incidents for reporting purposes.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Usher
Linden Boulevard Multiplex Cinemas
Brooklyn, NY
11.2018 - 12.2021
Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Monitored entrance and exit of venue to guarantee safety of guests.
Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
Collaborated with team members to maintain efficient operations during peak hours.
Trained new ushers on procedures and customer service standards, fostering teamwork.
Provided information about showtimes and movie features, enhancing customer experience.
Crew Trainer
McDonald's
701 Utica Ave Brooklyn NY
05.2012 - 03.2020
Trained new crew members on operational procedures and customer service protocols
Ensured adherence to food safety standards and cleanliness guidelines
Developed training materials that enhanced employee onboarding experience
Mentored team members in efficient workflow practices to improve speed of service