Overview
Work History
Education
Timeline
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Ti'ara Gibson

Jackson,MS

Overview

4
4
years of professional experience

Work History

Patient Account Specialist

Smile Design Orthodontist
Pearl, MS
11.2021 - Current
  • Schedule appointments and manage calendars
  • Specializes in answering telephones, directed calls and took messages.
  • Conduct interviews and onboard new hires
  • Handles customer inquiries regarding insurance policies, coverage options and claims processes.
  • Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records

Pro Sales and Appliance Sales Specialist

Home Depot
Jackson, MS
03.2020 - 11.2021
  • Built potential quotes of items requested by customer, over the phone.
  • Handled inbound telephone calls from interested customers.
  • Collaborated with management to resolve concerns and problem calls.
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.
  • Operated cash register, collected payments and provided accurate change

Education

BBA - Business Administration

Jackson State University
Jackson, MS
12.2023

High School Diploma -

Clinton High School
Clinton, MS
05.2019

Timeline

Patient Account Specialist

Smile Design Orthodontist
11.2021 - Current

Pro Sales and Appliance Sales Specialist

Home Depot
03.2020 - 11.2021

BBA - Business Administration

Jackson State University

High School Diploma -

Clinton High School

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Ti'ara Gibson