Ti'ara Gibson
Jackson,MS
Overview
4
4
years of professional experience
Work History
Patient Account Specialist
Smile Design Orthodontist
Pearl, MS
11.2021 - Current
- Schedule appointments and manage calendars
- Specializes in answering telephones, directed calls and took messages.
- Conduct interviews and onboard new hires
- Handles customer inquiries regarding insurance policies, coverage options and claims processes.
- Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
Pro Sales and Appliance Sales Specialist
Home Depot
Jackson, MS
03.2020 - 11.2021
- Built potential quotes of items requested by customer, over the phone.
- Handled inbound telephone calls from interested customers.
- Collaborated with management to resolve concerns and problem calls.
- Coordinated schedules with customers for appliance deliveries, and installations.
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Operated cash register, collected payments and provided accurate change
Education
BBA - Business Administration
Jackson State University
Jackson, MS12.2023
High School Diploma -
Clinton High School
Clinton, MS05.2019
Timeline
Patient Account Specialist
Smile Design Orthodontist
11.2021 - Current
Pro Sales and Appliance Sales Specialist
Home Depot
03.2020 - 11.2021
BBA - Business Administration
Jackson State University
High School Diploma -
Clinton High School
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