Detail-oriented professional with strong communications skills seeking a challenging position where meticulous attention to detail and the ability to effectively convey information can contribute to the success and efficiency of the team
Overview
10
10
years of professional experience
Work History
Flight Attendant
Envoy Airlines
01.2025 - Current
Delivers exceptional customer service, ensuring passenger comfort and satisfaction throughout flights.
Conducts pre-flight safety checks, adhering to regulatory procedures and enhancing operational efficiency.
Collects trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Ensures compliance with federal aviation regulations during all flights, contributing to airline's outstanding safety record.
Cultivates positive and welcoming atmosphere, making flights more enjoyable for passengers.
Monitor cabin during flights and responded to passenger inquiries or issues.
Front Desk Receptionist
Capitol Oral Facial & Implant Surgery
03.2021 - 01.2025
Managed multi-line phone system and greeted visitors in a professional manner.
Coordinated communication between patients and medical staff, ensuring seamless information flow.
Handled appointment scheduling and maintained patient records accurately.
Provided excellent customer service by assisting clients with inquiries and requests.
Verification of patient medical insurance and coverages
Retail Eye Specialist
VisionWorks
12.2017 - 06.2020
Managed inventory and restocking activities in a high-traffic retail environment
Provided exceptional customer service and assistance in selecting products
Assisted in visual merchandising and store layout design projects
Verification of customer vision insurance
Schedule customer appointments as necessary
Followed all company policies and procedures to deliver quality work.
Social Media Coordinator
Winston-Salem State University
08.2015 - 10.2017
Developed content calendars and scheduled posts for various platforms
Analyzed analytics and made informed decisions to optimize social media performance
Assisted with the planning and coordination of campus-wide events
Education
Bachelor of Arts - Communications and Mass Studies
Winston-Salem State University
Winston-Salem, NC
05.2018
Skills
Communication
Organizational skills
Attention to detail
Microsoft Office Suite
Content creation
Customer service
Multitasking
Typing Proficiency
Windows OMS
Social media management
Strong work ethic
LANGUAGES
Spanish
Intermediate
Timeline
Flight Attendant
Envoy Airlines
01.2025 - Current
Front Desk Receptionist
Capitol Oral Facial & Implant Surgery
03.2021 - 01.2025
Retail Eye Specialist
VisionWorks
12.2017 - 06.2020
Social Media Coordinator
Winston-Salem State University
08.2015 - 10.2017
Bachelor of Arts - Communications and Mass Studies
Facilities Service Worker-WG 4- Step 2 at National Portrait Gallery SmithsonianFacilities Service Worker-WG 4- Step 2 at National Portrait Gallery Smithsonian