Very good computer skills
Hi, I’m
Anthony Williams
River Rouge
Summary
Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Hardworking Automotive Technician with 36 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Experienced Automotive Service Writer with 6 years of experience working in both large and small auto repair shops. Details customer cost estimations with care, professionalism and courtesy.
Overview
1
Certification
Work History
Motown Mobile Diagnostics
Automotive Technician
05 2018 - Current
Job overview
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
Redford Auto Service Center
Automotive Technician
05 2016 - 08 2018
Job overview
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Midas Muffler
Lead Automotive Technician
07 2009 - 05 2016
Job overview
- Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
- Contributed to business growth by actively promoting additional services during interactions with clients.
- Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
- Maintained up-to-date knowledge on the latest automotive technology through continuous professional development and training courses.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Education
MoTech Automotive Technical Livonia, MI
No Degree from Automotive Technology
04.1991
University Overview
- 30 yrs. Engine Repair
- 30 yrs. Automatic Transmission/Transaxle
- No Rebuilding of Transmissions/Transaxle
- 30 yrs. Manual Drive Train & Axles
- 36 yrs. Suspension & Steering
- 36 yrs. Brakes
- 30 yrs. Electrical/Electronic Systems
- 36 yrs. Heating & Air Conditioning
- 30 yrs. Engine Performance
- 30 yrs. Light Vehicle Diesel Engines
Southwestern High School, Detroit, MIDetroit, MI
High School Diploma
06.1988
Skills
- Brake Systems
- Tire Services
- Computer Skills
- Engine repair
- Suspension Systems
- Advanced Diagnostics
- Drivetrain Repair
- Exhaust Systems
- Steering systems
- Automotive Electronics
- Fuel systems
- Emissions Control
- Electrical Systems
- HVAC Systems
- Problem-Solving
- Troubleshooting skills
- Diagnostic abilities
- Estimating Work
- Customer Relationship Management (CRM)
- Estimating costs
- Repair order management
- Customer Service
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementHealthcare benefitsPaid time offFlexible work hoursSoftware
Reading wiring diagrams
Ordering parts and customer service
Timeline
Automotive Technician
Motown Mobile Diagnostics
05 2018 - Current
Automotive Technician
Redford Auto Service Center
05 2016 - 08 2018
Lead Automotive Technician
Midas Muffler
07 2009 - 05 2016
MoTech Automotive Technical
No Degree from Automotive Technology
Southwestern High School, Detroit, MI
High School Diploma