Anthony Wilson
Rockmart,GA
Overview
4
4
years of professional experience
Work History
Front of House Manager
Chick-fil-A
01.2024 - Current
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Improved staff retention by fostering a supportive work environment and providing ongoing training opportunities.
- Ensured consistent quality of service by regularly reviewing staff performance and providing constructive feedback during team meetings.
Grounds Crew Worker
Meadow Lakes Golf Course
06.2022 - 05.2024
- Provided excellent customer service while interacting with patrons inquiring about park grounds or needing assistance.
- Ensured proper plant growth with seasonal pruning, mulching, and watering activities.
- Worked closely with supervisors to address any identified issues or concerns regarding the condition of park grounds promptly.
- Maintained healthy turf conditions by applying fertilizers, herbicides, and insecticides as needed.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Maintained grounds by trimming, weeding, and general clean-up.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Reduced safety hazards through consistent removal of debris and litter from walkways and common areas.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Upheld a high standard of professionalism while representing the organization at public events or community outreach initiatives.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
Server
El Nopal
10.2020 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Lineman Program - Lineman
Gntc
Rockmart, GAHigh School Diploma -
Rockmart High School
Rockmart, GA05.2024
Skills
Staff supervision
Timeline
Front of House Manager
Chick-fil-A
01.2024 - Current
Grounds Crew Worker
Meadow Lakes Golf Course
06.2022 - 05.2024
Server
El Nopal
10.2020 - 03.2022
Lineman Program - Lineman
Gntc
High School Diploma -
Rockmart High School